To define which operations settings an
administrator has access to, when creating or editing an admin role
profile for a firewall (
), scroll down to
option on the
Restart the firewall. The firewall logs out
all users, reloads the PAN-OS software and active configuration,
closes and logs existing sessions, and creates a system log entry
that shows the name of the administrator that initiated the reboot.
This access also affects Shutdown operations.
Generate Tech Support File
Generate a tech support system
file that the Palo Alto Networks support team can use to troubleshoot
issues that you may be experiencing with the firewall.
Generate Stats Dump File
Generate and download a set of XML reports
that summarizes network traffic over the last seven days for the firewall.
Download Core Files
If the firewall experiences a system process
failure, a core file is automatically generated that contains details
about the process and why it failed. You can download this core
file to upload to your Palo Alto Networks support case to obtain further
assistance in resolving the issue.
Download Debug and Management Pcap Files
If your firewall experiences a packet capture
failure, it generates a packet capture (pcap) file that contains
debug and management details for why it failed. You can download
this pcap file to upload it to a Palo Alto Networks support case
to obtain assistance in resolving the issue.