Before you can activate support and other licenses and subscriptions, you must first register the firewall.
Register the Firewall
Log in to the web interface. Using a secure connection (https) from your web browser, log in using the new IP address and password you assigned during initial configuration (https://<IP address>).
Locate your serial number and copy it to the clipboard. On the Dashboard, locate your Serial Number in the General Information section of the screen.
Go to the Palo Alto Networks Customer Support portal and log in. In a new browser tab or window, go to
Register the firewall. You must have a support account to register a firewall. If you do not yet have a support account, click the Register link on the support login page and follow the instructions to get your account set up and register the firewall. If you already have a support account, log in and register the hardware-based firewall as follows: Select Assets > Devices. Click Register New Device. Select Register device using Serial Number or Authorization Code and click Submit. Enter the firewall Serial Number (you can copy and paste it from the firewall Dashboard). (Optional) Enter the Device Name and Device Tag. Provide information about where you plan to deploy the firewall including the City, Postal Code, and Country. Read the end-user license agreement (EULA) and then click Agree and Submit.

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