End-of-Life (EoL)

Downgrade a Windows Agent from PAN-OS 8.0

After you uninstall the PAN-OS 8.0 Windows-based User-ID agent, perform the following steps before you install an earlier agent release.
A PAN-OS 8.0 release for the Windows-based User-ID agent works with firewalls running a release earlier than PAN-OS 8.0.
  1. Open the Windows Start menu and select
    Administrative Tools
  2. Select
    Computer Management
    Services and Applications
    and double-click
    User-ID Agent
  3. Select
    Log On
    , select
    This account
    , and specify the username for the User-ID agent account.
  4. Enter the
    Confirm Password
  5. Click
    to save your changes.
    You can then install the Windows-based User-ID agent for a release earlier than PAN-OS 8.0.

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