Downgrade a Windows Agent from PAN-OS 8.0

After you uninstall the PAN-OS 8.0 Windows-based User-ID agent, perform the following steps before you install an earlier agent release.
A PAN-OS 8.0 release for the Windows-based User-ID agent works with firewalls running a release earlier than PAN-OS 8.0.
  1. Open the Windows Start menu and select Administrative Tools.
  2. Select Computer ManagementServices and ApplicationsServices and double-click User-ID Agent.
  3. Select Log On, select This account, and specify the username for the User-ID agent account.
  4. Enter the Password and Confirm Password.
  5. Click OK to save your changes.
    You can then install the Windows-based User-ID agent for a release earlier than PAN-OS 8.0.

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