End-of-Life (EoL)

GlobalProtect Portals Agent Internal Tab

to configure the settings for internal gateways for an agent configuration.
GlobalProtect Portal Internal Settings
Internal Host Detection
Internal Host Detection
Select this option to allow the GlobalProtect agent to determine if it is inside the enterprise network. This option applies only to endpoints that are configured to communicate with internal gateways.
When the user attempts to log in, the agent does a reverse DNS lookup of an internal host using the specified
to the specified
IP Address
. The host serves as a reference point that is reachable if the endpoint is inside the enterprise network. If the agent finds the host, the endpoint is inside the network and the agent connects to an internal gateway; if the agent fails to find the internal host, the endpoint is outside the network and the agent establishes a tunnel to one of the external gateways.
  • The IP address type can be
    (IPv4 traffic only),
    (IPv6 traffic only), or both. Use
    if your network supports dual stack configurations, where IPv4 and IPv6 run at the same time.
  • The IP address must be compatible with the IP address type. For example, for IPv4 or 21DA:D3:0:2F3b for IPv6.
  • If you choose
    , enter the appropriate IP address type for each.
Enter the
that resolves to the IP address within the internal network.
Internal Gateways
Specify the internal gateways to which an agent or app can request access and also provide HIP reports (if HIP is enabled in the GlobalProtect Portals Agent Data Collection Tab).
internal gateways that include the following information for each:
  • Name
    —A label of up to 31 characters to identify the gateway. The name is case-sensitive and must be unique. Use only letters, numbers, spaces, hyphens, and underscores.
  • Address
    —The IP address or FQDN of the firewall interface for the gateway. This value must match the Common Name (CN) and SAN (if specified) in the gateway server certificate. For example, if you used an FQDN to generate the certificate, you must enter the FQDN here.
  • Source Address
    —A source address or address pool for client devices. When users connect, GlobalProtect recognizes the source address of the device. Only the GlobalProtect agents with IP addresses that are included in the source address pool can authenticate with this gateway and send HIP reports.
  • DHCP Option 43 Code
    Windows and Mac only
    )—DHCP sub-option codes for gateway selection. Specify one or more sub-option codes (in decimal). The GlobalProtect Agent reads the gateway address from values defined by the sub-option codes.

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