User Location Visibility on GlobalProtect Gateways and Portals

You can now identify the source regions from where end users are connected to GlobalProtect.
Software Support
: PAN-OS® 9.0 and later releases
You can now identify the source regions from where end users are connected to GlobalProtect. The user information on the GlobalProtect gateway provides the locations of end users who connect to the gateway. The user information on the GlobalProtect portal provides the locations of Clientless VPN users who log in to the Clientless VPN portal. This enhancement provides improved reporting and user activity analysis for end users who are currently connected to GlobalProtect or have previously connected to GlobalProtect (gateways only).
  • Use the following steps to view the source regions of users who are currently connected to a gateway or have previously connected to a gateway:
    1. Open the user information for a GlobalProtect gateway.
      1. Select
        Network
        GlobalProtect
        Gateways
        .
      2. From the gateway configuration list, select
        Remote Users
        for the gateway for which you want to view user information.
        gateway-remote-users.png
    2. In the User Information dialog, select one of the following tabs to view the
      Source Region
      of all currently connected users or all previously connected users:
      • Current User
        —Select
        Current User
        to view the
        Source Region
        of all users who are currently connected to the gateway.
        gateway-user-information-current-users.png
      • Previous User
        —Select
        Previous User
        to view the
        Source Region
        of all users who have previously connected to the gateway.
        gateway-user-information-previous-users.png
  • Use the following steps to view the source regions of Clientless VPN users who are currently logged in to a portal:
    1. Open the user information for a GlobalProtect portal.
      1. Select
        Network
        GlobalProtect
        Portals
        .
      2. From the portal configuration list, select
        Current Users
        for the portal for which you want to view user information.
        portal-current-users.png
    2. View the
      Source Region
      of all Clientless VPN users who are currently logged in to the portal.
      portal-user-information.png

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