Limitations

What are the limitations related to PAN-OS
®
9.0 releases?
The following are limitations associated with PAN-OS 9.0 releases.
Issue ID
Description
Firewalls and appliances perform a software integrity check periodically when they are running and when they reboot. If you simultaneously boot up multiple instances of a VM-Series firewall on a host or you enable CPU over-subscription on a VM-Series firewall, the firewall boots in to maintenance mode when a processing delay results in a response timeout during the integrity check. If your firewall goes in to maintenance mode, please check the error and warnings in the fips.log file.
A reboot always occurs during an upgrade so if you enabled CPU over-subscription on your VM-Series firewall, consider upgrading your firewall during a maintenance window.
PAN-174442
When a Certificate Profile (
Device > Certificate Management > Certificate Profile
) is configured to
Block session if certificate status cannot be retrieved within timeout
, the firewall allows client certificate validation to go through even if the CRL Distribution Point or OCSP Responder is unreachable.
Workaround:
You must also enable
Block session if certificate status is unknown
to ensure
Block session if certificate status cannot be retrieved within timeout
is effective.
PAN-159293
Certification Revocation List (CRL) in Distinguished Encoding Rules (DER) format may erroneously return errors for VM-Series firewalls despite being able to successfully pull the CRL to verify that the syslog server certificate is still valid.
PAN-158304
On the Panorama management server, forwarded logs (
Monitor
Logs
Traffic
) do not display if the latency between the Log Collectors exceeds 10ms when the Log Collectors in a Collector Group (
Panorama
Collector Groups
) are located on different Local Area Networks (LANs).
Workaround:
When deploying your Log Collectors in a Collector Group, ensure they are both deployed on the same LAN or that the latency between Log Collectors in the Collector Group does not exceed 10ms.
PAN-153803
On the Panorama management server, scheduled email PDF reports (
Monitor
PDF Reports
) fail if a GIF image is used in the header of footer.
PAN-142114
You must Contact Palo Alto Networks Support before you downgrade a Panorama management server, PA-7000 Series firewall, and PA-5200 Series firewall to avoid commit failures on successful downgrade from PAN-OS 9.1 to PAN-OS 9.0.
PAN-137615
On the Panorama management server, scheduled content updates (
Panorama
Device Deployment
Dynamic Updates
) for managed VM-Series firewalls configured to
Download Only
cause commit failures for the VM-Series firewalls.
Workaround:
Configure scheduled content updates for VM-Series firewalls to
Download and Install
.
PAN-128908
If an admin user password is changed but no commit is performed afterward, the new password does not persistent after a reboot. Instead, the admin user can still use the old password to log in, and the calculation of expiry days is incorrect based on the password change timestamp in the database.
PAN-107142
After adding a new virtual system from the CLI, you must log out and log back in to see the new virtual system within the CLI.
PAN-106675
After upgrading the Panorama management server to PAN-OS 8.1 or a later release, predefined reports do not display a list of top attackers.
Workaround:
Create new threat summary reports (
Monitor
PDF Reports
Manage PDF Summary
) containing the top attackers to mimic the predefined reports.
PAN-102264
On Panorama™, the number of
Apps Seen
on a Security policy rule depends on whether you created the rule in a Shared context or in the context of a particular device group.
For rules created in the Shared context,
Apps Seen
displays the total number of unique applications seen on each rule in all of the device groups in the Shared context so a Shared context that includes two device groups—DG1 and DG2—displays the combined number of unique applications seen on the rule in both groups. For example, if DG1 saw two unique applications on the rule and DG2 saw eight unique applications on the rule,
Apps Seen
shows ten applications seen on the rule, which is the aggregate number of unique applications seen in both device groups; it does not show the number of unique applications in each individual group.
For rules created in a specific device group context,
Apps Seen
displays the total number of unique applications seen on each rule in that particular device group. For example, if DG2 saw eight unique applications on a rule,
Apps Seen
shows eight applications seen on the rule.
To get an accurate count of the
Apps Seen
on a rule for a device group, change the context to the device group in which you created the rule.
PAN-99845
After an HA firewall fails over to its HA peer, sessions established before the failover might not undergo the following actions in a reliable manner:
  • SIP call modifications (some examples include resuming a call that was on hold, transferring a call, and picking up a parked call).
  • Call tear-down.
PAN-99483
(
Affects only PA-7000 Series firewalls that do not use second-generation PA-7050-SMC-B or PA-7080-SMC-B Switch Management Cards
) When you deploy the firewall in a network that uses Dynamic IP and Port (DIPP) NAT translation with PPTP, client systems are limited to using a translated IP address-and-port pair for only one connection. This issue occurs because the PPTP protocol uses a TCP signaling (control) protocol that exchanges data using Generic Routing Encapsulation (GRE) version 1 and the hardware cannot correlate the call-id in the GRE version 1 header with the correct dataplane (the one that owns the predict session of GRE). This issue occurs even if you configure the Dynamic IP and Port (DIPP)
NAT Oversubscription Rate
to allow multiple connections (
Device
Setup
Session
Session Settings
NAT Oversubscription
).
Workaround:
Upgrade to a second-generation SMC-B card.
PAN-97821
The
commit all
job is executed from Panorama to the firewall only if the newly added firewall is running PAN-OS 8.1 or a later release with
Auto Push on 1st Connect
enabled.
PAN-92719
When performing destination NAT to a translated address that is
Dynamic IP (with session distribution)
, the firewall does not remove duplicate IP addresses from the list of destination IP addresses before the firewall distributes sessions. The firewall distributes sessions to the duplicate addresses in the same way it distributes sessions to non-duplicate addresses.
PAN-85036
If you use the Panorama management server to manage the configuration of firewalls in an HA active/active configuration, you must set the Device ID for each firewall in the HA pair before you upgrade Panorama. If you upgrade without setting the Device IDs (which determine which peer is the active-primary peer), you cannot commit configuration changes to Panorama.
PAN-81719
You cannot form an HA pair of Panorama management servers on AWS instances when the management interface on one HA peer is assigned an Elastic Public IP address or when the HA peers are in different Virtual Private Clouds (VPCs).
PAN-79669
The firewall blocks an HTTPS session when the hardware security module (HSM) is down and a Decryption policy for inbound inspection uses the default decryption profile for an ECDSA certificate.

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