GlobalProtect Portals Authentication Configuration Tab
Select the Authentication tab to configure the various GlobalProtect™ portal settings:
- An SSL/TLS service profile that the portal and servers use for authentication. The service profile is independent of the other settings in Authentication.
- Unique authentication schemes that are based primarily on the operating system of the user endpoints and secondarily on an optional authentication profile.
- (Optional) A Certificate Profile, which enables GlobalProtect to use a specific certificate profile for authenticating the user. The certificate from the client must match the certificate profile (if client certificates are part of the security scheme).
GlobalProtect Portal Authentication Settings
SSL/TLS Service Profile
Select an existing SSL/TLS Service profile. The profile specifies a certificate and the allowed protocols for securing traffic on the management interface. The Common Name (CN) and, if applicable, the Subject Alternative Name (SAN) fields of the certificate associated with the profile must match the IP address or FQDN of the Interface selected in the General tab.
In GlobalProtect VPN configurations, use a profile associated with a certificate from a trusted third-party CA or a certificate that your internal enterprise CA generated.
Enter a name to identify the client authentication configuration. (The client authentication configuration is independent of the SSL/TLS service profile.)
You can create multiple client authentication configurations and differentiate them primarily by operating system and additionally by unique authentication profiles (for the same OS). For example, you can add client authentication configurations for different operating systems but also have different configurations for the same OS that are differentiated by unique authentication profiles. (You should manually order these profiles from most specific to most general. For example, all users and any OS is the most general.)
You can also create configurations that GlobalProtect deploys to apps in Pre-logon mode (before the user has logged in to the system) or that it applies to any user. (Pre-logon establishes a VPN tunnel to a GlobalProtect gateway before the user logs in to GlobalProtect.)
To deploy a client authentication profile specific to the operating system (OS) on an endpoint, Add the OS (Any, Android, Chrome, iOS, Linux, Mac, Windows, or WindowsUWP). The OS is the primary differentiator between configurations. (See Authentication Profile for further differentiation.)
The additional options of Browser and Satellite enable you to specify the authentication profile to use for specific scenarios. Select Browser to specify the authentication profile to use to authenticate a user accessing the portal from a web browser with the intent of downloading the GlobalProtect app (Windows and Mac). Select Satellite to specify the authentication profile to use to authenticate the satellite (LSVPN).
In addition to distinguishing a client authentication configuration by an OS, you can further differentiate by specifying an authentication profile. (You can create a New Authentication Profile or select an existing one.) To configure multiple authentication options for an OS, you can create multiple client authentication profiles.
If you are configuring an LSVPN in Gateways, you cannot save that configuration unless you select an authentication profile here. Also, if you plan to use serial numbers to authenticate satellites, the portal must have an authentication profile available when it cannot locate or validate a firewall serial number.
See also Device > Authentication Profile.
Specify a custom username label for GlobalProtect portal login. For example, Username (only) or Email Address (username@domain).
Specify a custom password label for GlobalProtect portal login. For example, Password (Turkish) or Passcode (for two-factor, token-based authentication).
To help end users know the type of credentials they need for logging in, enter a message or keep the default message. The maximum length of the message is 256 characters.
Allow Authentication with User Credentials OR Client Certificate
If you select No, users must authenticate to the gateway using both user credentials and client certificates. If you select Yes, users can authenticate to the gateway using either user credentials or client certificates.
(Optional) Select the Certificate Profile the portal uses to match those client certificates that come from user endpoints. With a Certificate Profile, the portal authenticates the user only if the certificate from the client matches this profile.
If you set the Allow Authentication with User Credentials OR Client Certificate option to No, you must select a Certificate Profile. If you set the Allow Authentication with User Credentials OR Client Certificate option to Yes, the Certificate Profile is optional.
The certificate profile is independent of the OS. Also, this profile is active even if you enable Authentication Override, which overrides the Authentication Profile to allow authentication using encrypted cookies.
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