User-ID Agent 9.0 Addressed Issues
Want to know if there are any addressed issues related to the Windows User-ID™ agent 9.0 release?
The following User-ID agent 9.0 releases contain issues that were addressed in those maintenance releases. All other User-ID agent 9.0 releases were created only to maintain parity with Terminal Server (TS) agent releases and do not introduce any newly addressed issues. For new features, associated software versions, known issues, or changes in default behavior, see User-ID Agent 9.0 Release Information.
User-ID Agent 9.0.5 Addressed Issues
Fixed an issue where an error occurred when integrating the User-ID agent with AirWatch mobile device management (MDM) for compiling host information profile (HIP) reports for GlobalProtect on mobile endpoints. The agent failed to retrieve HIP reports related to mobile devices with unique device identifiers (UDIDs) containing uppercase letters (for example, Apple iPhone XS or XR) with the following error message:
Unable to get device from cache.
Fixed an issue where users in the Windows User-ID agent
Ignore User Listwere not ignored when in User Principle Name (UPN) format.
Fixed an issue when importing the bloom filter where the User-ID credential agent failed to decode characters with umlauts (such as ä, ö, or ü).
Fixed an issue where if syslog messages did not contain usernames, configuring the User-ID agent to parse syslogs to extract IP address-to-username mappings resulted in the agent sending incorrect mappings with empty usernames.
Fixed an issue where integrating the User-ID agent with AirWatch mobile device manager (MDM) for compiling GlobalProtect host information profile (HIP) reports pertaining to mobile devices resulted in the agent not sending updated HIP reports in real-time following an update from the MDM.
User-ID Agent 9.0.4 Addressed Issues
Fixed an issue where after you configured the syslog monitor server with a default domain name the log out event did not append the name, which prevented the deletion of the User-ID™ mapping from the Windows User-ID agent.
Fixed an issue where a memory leak condition occurred when you configured User-ID as a syslog listener.
Fixed an issue where the firewall did not detect user credentials when the number of users exceeded 60,000. To leverage this fix, you must upgrade firewalls to PAN-OS 9.0.4 or a later PAN-OS 9.0 release.
User-ID Agent 9.0.3 Addressed Issues
Fixed an issue where Windows User-ID agent did not delete IP user mappings after the Syslog server received the log out event.
9.0.2 Addressed Issues
Fixed an issue where User-ID Agent installed on a Windows Server 2012 R2 and Windows Server 2016 did not connect to a domain controller running on a Windows Server 2019.
Fixed an issue where the user-to-IP address process took longer than expected after a Windows security event.
Fixed an intermittent issue where the user-to-IP address process took longer than expected when a larger than expected number of machine entries were sent to the firewall.
Fixed an issue where the Ignore User List (
) did not ignore User Principal Name (UPN) formatted user-to-IP address mapping entries.
Ignore User List
User-ID Agent 9.0.1 Addressed Issues
This User-ID agent 9.0 release has no updates or addressed issues. The User-ID agent 9.0.1 release was provided to maintain parity with TS agent 9.0 releases.
User-ID Agent 9.0.0 Addressed Issues
This User-ID agent 9.0 release has no updates or addressed issues. The User-ID agent 9.0.0 release was provided to maintain parity with PAN-OS and TS agent 9.0 releases.
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