Locate the activation codes for the licenses you purchased.
When you purchased your subscriptions you should have received
an email from Palo Alto Networks customer service listing the activation
code associated with each subscription. If you cannot locate this
email, contact Customer Support to obtain
your activation codes before you proceed.
Activate your Support license.
You will not be able to update your PAN-OS software if
you do not have a valid Support license.
Log in to the web interface and then select
Activate support using authorization code
Activate each license you purchased.
then activate your licenses and subscriptions in one of the following
option to enable purchased subscriptions using an authorization
code for licenses that have not been previously activated on the
support portal. When prompted, enter the
and then click
Manually upload license key
option if your firewall does not have connectivity to the Palo Alto Networks Customer Support
Portal. In this case, you must download a license key file
from the support site on an internet-connected computer and then
upload to the firewall.
Verify that the license is successfully activated
verify that the license is successfully activated. For example,
after activating the WildFire license, you should see that the license is
WildFire subscriptions only
) Perform a commit
to complete WildFire subscription activation.
After activating a WildFire subscription, a commit is required
for the firewall to begin forwarding advanced file types. You should
Commit any pending changes.
Check that the WildFire Analysis profile rules include
the advanced file types that are now supported with the WildFire
subscription. If no change to any of the rules is required, make
a minor edit to a rule description and perform a commit.