Verify the User-ID Configuration

After you configure user and group mapping, enable User-ID in your Security policy, and configure Authentication policy, you should verify that User-ID works properly.
  1. Verify that group mapping is working.
    From the CLI, enter the following operational command:
    show user group-mapping statistics
  2. Verify that user mapping is working.
    If you are using the PAN-OS integrated User-ID agent, you can verify this from the CLI using the following command:
    show user ip-user-mapping-mp all
    IP              Vsys  From  User         Timeout (sec) ------------------------------------------------------ vsys1 UIA   acme\george            210 vsys1 UIA   acme\duane             210 vsys1 UIA   acme\betsy             210 vsys1 UIA   acme\administrator     210 vsys1 AD    acme\administrator     748 Total: 5 users *: WMI probe succeeded
  3. Test your Security policy rule.
    • From a machine in the zone where User-ID is enabled, attempt to access sites and applications to test the rules you defined in your policy and ensure that traffic is allowed and denied as expected.
    • You can also troubleshoot the running configuration to determine whether the policy is configured correctly. For example, suppose you have a rule that blocks user duane from playing World of Warcraft; you could test the policy as follows:
    1. Select
      , and select
      Security Policy Match
      from the Select Test drop-down.
    2. Enter
      as the Source and Destination IP addresses. This executes the policy match test against any source and destination IP addresses.
    3. Enter the Destination Port.
    4. Enter the Protocol.
    5. Execute
      the security policy match test.
  4. Test your Authentication policy and Captive Portal configuration.
    1. From the same zone, go to a machine that is not a member of your directory, such as a Mac OS system, and try to ping to a system external to the zone. The ping should work without requiring authentication.
    2. From the same machine, open a browser and navigate to a web site in a destination zone that matches an Authentication rule you defined. The Captive Portal web form should display and prompt you for login credentials.
    3. Log in using the correct credentials and confirm that you are redirected to the requested page.
    4. You can also test your Authentication policy using the
      test cp-policy-match
      operational command as follows:
      test cp-policy-match from corporate to internet source destination
      Matched rule: 'captive portal' action: web-form
  5. Verify that the log files display usernames.
    Select a logs page (such as
    ) and verify that the Source User column displays usernames.
  6. Verify that reports display usernames.
    1. Select
    2. Select a report type that includes usernames. For example, the Denied Applications report, Source User column, should display a list of the users who attempted to access the applications.

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