Convert Your Evaluation Panorama to a Production Panorama with Local Log Collector

Migrate your Panorama™ virtual appliance with a local Log Collector to convert your evaluation Panorama to a production Panorama.
If you have an evaluation Panorama™ virtual appliance in Panorama mode configured with a local Log Collector, you can convert it to a production Panorama by migrating the configuration from the evaluation Panorama to the production Panorama and modifying as needed.
Logs ingested by the Log Collector on a Panorama virtual appliance cannot be migrated. This means that logs ingested by the local Log Collector during the evaluation period are lost.
  1. Plan the migration.
    • Upgrade the software on the Panorama virtual appliance before the migration if the new Panorama virtual appliance requires a later release of the current software. Panorama on AWS and Microsoft Azure require 8.1 or later release, Google Cloud Platform (GCP) requires 8.1.1 or later release, KVM and AWS GovCloud require 8.1.2 or later release, and Hyper-V requires 8.1.3 or later release. For important details about software versions, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
    • Schedule a maintenance window for the migration.
    • The most efficient approach is to assign a new IP address to the evaluation Panorama virtual appliance and reuse its old IP address for the production Panorama virtual appliance. This ensures that the evaluation Panorama virtual appliance remains accessible and that firewalls can point to the production Panorama virtual appliance without you reconfiguring the Panorama IP address on each firewall.
  2. Set up your production Panorama virtual appliance.
    1. Register the Panorama virtual appliance with the Palo Alto Networks Customer Support Portal (CSP).
      The Panorama serial number and authorization code are found in the Order Summary email from Palo Alto Networks.
  3. (
    Logging Service and Prisma Access evaluation only
    ) Transfer the Cloud Services licenses from the evaluation Panorama to the production Panorama.
    1. Log in to the Palo Alto Networks Customer Support Portal (CSP)
    2. Select
      Assets
      Devices
      and locate the evaluation Panorama virtual appliance serial number that the Logging Service and Prisma Access licenses are registered to.
    3. In the
      Action
      column, click the pencil icon ( ) to edit the device licenses.
    4. Select
      Transfer Cloud Services
      and select the Panorama virtual appliance serial number you registered in the previous step.
    5. Select
      Agree and Submit
      to transfer the licenses.
      Wait for a confirmation message in the CSP to verify the licenses successfully transfered.
  4. Activate the device management license on the Palo Alto Networks CSP for the production Panorama virtual appliance.
    1. Select
      Assets
      Devices
      and locate your Panorama virtual appliance.
    2. In the
      Action
      column, click the pencil icon to edit the device licenses.
    3. Select
      Activate Auth-Code
      and enter the
      Authorization Code
      .
    4. Select
      Agree and Submit
      to activate the device management license.
  5. Remove the Log Collector configuration on the evaluation Panorama virtual appliance.
    Removing the Log Collector configuration deletes all logs on the deleted Log Collectors.
    1. Select
      Panorama
      Collector Group
      and
      Delete
      all configured collector groups.
    2. Select
      Panorama
      Managed Collectors
      and
      Delete
      all configured Log Collectors.
    3. Select
      Commit
      and
      Commit to Panorama
      .
  6. Export the Panorama configuration from the evaluation Panorama virtual appliance.
    1. Select
      Panorama
      Setup
      Operations
      .
    2. Click
      Export named Panorama configuration snapshot
      , select
      running-config.xml
      and click
      OK
      . Panorama exports the configuration to your client system as an XML file.
    3. Locate the
      running-config.xml
      file you exported and rename the XML file. This is required to import the configuration as Panorama does not support importing an XML file with the name
      running-config.xml
      .
  7. Load the Panorama configuration snapshot that you exported from the evaluation Panorama virtual appliance into the production Panorama virtual appliance.
    1. Log in to the Panorama Web Interface of the production Panorama virtual appliance.
    2. Select
      Panorama
      Setup
      Operations
      .
    3. Click
      Import named Panorama configuration snapshot
      ,
      Browse
      to the Panorama configuration file you exported from the Panorama virtual appliance, and click
      OK
      .
    4. Click
      Load named Panorama configuration snapshot
      , select the
      Name
      of the configuration you just imported, leave the
      Decryption Key
      blank (empty), and click
      OK
      . Panorama overwrites its current candidate configuration with the loaded configuration. Panorama displays any errors that occur when loading the configuration file.
    5. If errors occurred, save them to a local file. Resolve each error to ensure the migrated configuration is valid.
  8. Modify the configuration on the production Panorama virtual appliance.
    Required if the production Panorama virtual appliance will use different values than the evaluation Panorama virtual appliance.
    1. Select
      Panorama
      Setup
      Management
      .
    2. Edit the General Settings, modify the
      Hostname
      , and click
      OK
      .
    3. Edit the Management Interface Settings, modify the values as necessary, and click
      OK
      .
    4. Select
      Commit
      Commit to Panorama
      and
      Commit
      your changes to the Panorama configuration.
  9. Verify that the support and device management licenses are successfully activated.
    1. Select
      Panorama
      Licenses
      and
      Retrieve license keys from license server
      .
    2. Verify the
      Device Management License
      displays the correct number of devices.
    3. Select
      Panorama
      Support
      and verify that the correct support
      Level
      and
      Expiry Date
      are displayed.
    4. (
      Logging Service and GlobalProtect Cloud Service evaluation only
      ) Verify your Logging Service and Prisma Access licenses.
  10. Synchronize the production Panorama virtual appliance with the firewalls to resume firewall management.
    Complete this step during a maintenance window to minimize network disruption.
    1. On the production Panorama virtual appliance, select
      Panorama
      Managed Devices
      and verify that the Device State column displays
      Connected
      for the firewalls.
      At this point, the Shared Policy (device groups) and Template columns display
      Out of sync
      for the firewalls.
    2. Push your changes to device groups and templates:
      1. Select
        Commit
        Push to Devices
        and
        Edit Selections
        .
      2. Select
        Device Groups
        , select every device group,
        Include Device and Network Templates
        , and click
        OK
        .
      3. Push
        your changes.
    3. In the
      Panorama
      Managed Devices
      page, verify that the Shared Policy and Template columns display
      In sync
      for the firewalls.
  11. Power off the evaluation Panorama virtual appliance if you won’t need to access to it after the migration or assign a new IP address to its management (MGT) interface if you will need access to it.
    To power off the Panorama virtual appliance, see the supported documentation for the hypervisor on which the old Panorama virtual appliance has been deployed.
    To change the IP address on the Panorama virtual appliance:
    1. On the web interface of the old Panorama virtual appliance, select
      Panorama
      Setup
      Management
      , and edit the Management Interface Settings.
    2. Enter the new
      IP Address
      and click
      OK
      .
    3. Select
      Commit
      Commit to Panorama
      and
      Commit
      your changes.

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