Strata Copilot
    Panorama Administrator's Guide
    : Add a ZTP Firewall to Panorama
    Focus
    Download PDF
    Focus
    1. Home
    2. Panorama
    3. Panorama Administrator's Guide
    4. Manage Firewalls
    5. Set Up Zero Touch Provisioning
    6. Add ZTP Firewalls to Panorama
    7. Add a ZTP Firewall to Panorama
    Download PDF

    Panorama Administrator's Guide

    Add a ZTP Firewall to Panorama

    Table of Contents

    Add a ZTP Firewall to Panorama

    Add a ZTP firewall to be managed by the Panorama management server.
    Log in to the web interface of the Panorama™ management server as a Superuser, Panorama admin, or as the ZTP installer admin to add a ZTP firewall to Panorama. To add the ZTP firewall, you must enter the firewall serial number and claim key provided by Palo Alto Networks and then register the firewall with the ZTP service. Registering the firewall claims the firewall as an asset in your account in the Customer Support Portal and allows the ZTP service to associate the firewall with the Panorama.
    Before you can successfully add a ZTP firewall to Panorama, you must ensure that a Dynamic Host Configuration Protocol (DHCP) server is deployed on the network. A DHCP server is required to successfully onboard a ZTP firewall to Panorama. The ZTP firewall is unable to connect to the Palo Alto Networks ZTP service to facilitate onboarding without a DHCP server.
    If a ZTP firewall is initially assigned to a ZTP plugin-created template and device group, you cannot reassign it to a standard template or device group.
    To associate a ZTP firewall with a regular (non-ZTP) device group and template, you must configure target templates and template stacks, including the network interfaces within the template. For details, see step 5.
    By default, a ZTP firewall uses eth1/1 for management operations. To configure the ZTP firewall to use eth0 for all management operations, configure the Management Interface. For details, see step 6.
    Migrating a firewall added to Panorama management using ZTP from one Panorama to another is not supported.
    While adding ZTP firewalls to Panorama, do not perform any commits on the ZTP firewall before you verify that the firewall is successfully added to Panorama in Step 4. Performing a local commit on the ZTP firewall disables ZTP functionality and results in the failure to successfully add the firewall to Panorama.
    1. Log in to the Panorama Web Interface.
    2. Add a ZTP firewall to Panorama.
      You must connect the Eth1/1 interface on ZTP firewalls to successfully register ZTP firewalls with the CSP and push the policy and network configurations.
      1. Select Firewall Registration and Add a new ZTP firewall.
      2. Enter the Serial Number of the ZTP firewall.
      3. Enter the Claim Key for the ZTP firewall provided by Palo Alto Networks.
        The eight digit numeric claim key is printed on a physical label attached to the back of the ZTP firewall you received from Palo Alto Networks.
      4. Click OK to save your configuration changes.
    3. Register the ZTP firewall.
      1. Select the newly added ZTP firewall and Register the firewall.
      2. When prompted, click Yes to confirm registering the ZTP firewall.
    4. Verify the firewall successfully registered with the CSP.
      The firewall must successfully register with the CSP to successfully obtain device certificate.
      1. Select Registration Status and verify that the ZTP firewall successfully registered with the CSP.
      2. Log in to the Panorama Web Interface using admin credentials.
      3. Select PanoramaManaged DevicesSummary and verify that the ZTP firewall is successfully added as a managed firewall.
        Ensure that the To SW Version column is configured to the correct PAN-OS version so that the firewall does not upgrade or downgrade unintentionally. ZTP functionality is supported only for PAN-OS 10.0.1 and later releases. Additionally, the PAN-OS version must be the same or an earlier version of the PAN-OS version running on Panorama.
        For more information, see Upgrade a ZTP Firewall.
        Using the To SW Version column when upgrading ZTP firewalls from PAN-OS 10.2 to PAN-OS 11.1 or later releases causes the upgrade flow to download and install an intermediary base version with an expired root certificate. This causes the firewall to lose its connection with Panorama. After onboarding the ZTP firewall, ensure that you manually upgrade to the target PAN-OS version that includes a valid root certificate
    5. Configure Target Template(s) and Template Stacks to use non-ZTP device groups and templates.
      1. Navigate to PanoramaTemplates.
      2. Configure the target templates and their respective template stacks that you plan to assign to the ZTP firewall. For more information, see Manage Templates and Template Stacks.
      3. Select NetworkInterfaces and then from the Template drop-down select the target Template.
      4. Configure at least one interface, preferably eth1/1. If you do not require this interface, you can remove it after the initial successful.
    6. Configure Management Interface within the Template to use eth0 for management operations.
      1. Select DeviceSetupInterfaces.
      2. From the Template drop-down, select the target Template.
      3. Select the Management interface and configure a static IP or choose DHCP Client to configure an IP address on the interface. For more information on how to configure connection settings, see Device > Setup > Interfaces.
        Ensure that the interface has connectivity to Panorama.
      4. Perform a configuration push from Panorama to the ZTP Firewall.
    7. Add the ZTP firewall to the device group and template stack to be associated with the ZTP firewall.
      You must add the ZTP firewall to a device group and template stack for your firewalls to display as Connected to push policy and network configurations.
      You must keep the ZTP firewall in the ZTP device group and template stack that the ZTP template is associated with. This is required for the firewall to maintain connectivity with Panorama and prevent any unintended configuration reverts on the firewall.
      1. Log in to the Panorama Web Interface using admin credentials.
      2. Select PanoramaDevice Groups and add the ZTP firewall to the device group created when you registered Panorama with the ZTP service.
        This is required for the ZTP firewall to successfully connect to Panorama.
      3. Select PanoramaTemplates, add the ZTP firewall to the template stack you created when you registered Panorama with the ZTP service.
        This is required for the ZTP firewall to successfully connect to Panorama.
    8. Complete setting up the newly onboarded firewall.
      1. Log in to the firewall web interface and activate the Support license.
      2. Log in to the Panorama web interface and activate any additional licenses on your managed firewall.
      3. Install the latest dynamic content updates on the managed firewall.
        1. Select PanoramaDevice DeploymentDynamic Updates and Check Now for the latest updates
        2. Download the latest dynamic content release version.
        3. Install and select the newly added firewalls.
          Click OK when prompted.
      4. (Optional) Upgrade the managed firewall as needed.

    © 2025 Palo Alto Networks, Inc. All rights reserved.