Register Panorama

Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.

For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.

For the serial number, the location depends on the model:

M-Series appliance—Log in to the Panorama web interface and record the
Serial #
value in the
Dashboard
tab, General Information section.
Panorama virtual appliance—See the order fulfillment email.

Register Panorama. The steps depend on whether you already have a login for the Support site.

If this is the first Palo Alto Networks appliance you are registering and you don’t yet have a login:

Go to the Palo Alto Networks Customer Support Portal.

Click

Activate My Account

.



Enter

Your Email Address

,

Enter the characters from the picture

, and

Submit

.



Select

Register device using Serial Number or Authorization Code

and

Submit

.



Enter the contact details for the person in your organization who will own this account. Required fields are indicated by red asterisks.

Create a UserID and Password for the account. Required fields are indicated by a red asterisks.

Enter the Panorama

Serial Number

or

Auth Code

.

Enter your

Sales Order Number

or

Customer Id

.

To ensure that you are always alerted to the latest updates and security advisories,

Subscribe to Content Update Emails

,

Subscribe to Security Advisories

, and

Subscribe to Software Update Emails

.

Select the check box to agree to the End User Agreement and

Submit

.



If you already have a support account:

Log in to the Palo Alto Networks Customer Support Portal.

Click

Register a Device

in the Quick Actions section.



On the

Devices

page, click

Register New Device

.



Select

Register device using Serial Number or Authorization Code

, and click

Submit

.



Enter the Panorama

Serial Number

along with the required Location Information (as indicated by the asterisks).

Read the End User License Agreement (“EULA”) and the Support Agreement and then

Agree and Submit

.

After you see the registration complete message, close the Device Registration dialog.