Register Panorama

  1. Record the Panorama serial number or auth-code and record your Sales Order Number or Customer ID.
    For the auth-code, Sales Order Number, or Customer ID, see the order fulfillment email that Palo Alto Networks Customer Service sent when you placed your order for Panorama.
    For the serial number, the location depends on the model:
    • M-Series appliance—Log in to the Panorama web interface and record the
      Serial #
      value in the
      Dashboard
      tab, General Information section.
    • Panorama virtual appliance—See the order fulfillment email.
  2. Register Panorama. The steps depend on whether you already have a login for the Support site.
    • If this is the first Palo Alto Networks appliance you are registering and you don’t yet have a login:
      1. Click
        Activate My Account
        .
        activate-my-account.png
      2. Enter
        Your Email Address
        ,
        Enter the characters from the picture
        , and
        Submit
        .
        create-new-support-account.png
      3. Select
        Register device using Serial Number or Authorization Code
        and
        Submit
        .
        device-type.png
      4. Enter the contact details for the person in your organization who will own this account. Required fields are indicated by red asterisks.
      5. Create a UserID and Password for the account. Required fields are indicated by a red asterisks.
      6. Enter the Panorama
        Serial Number
        or
        Auth Code
        .
      7. Enter your
        Sales Order Number
        or
        Customer Id
        .
      8. To ensure that you are always alerted to the latest updates and security advisories,
        Subscribe to Content Update Emails
        ,
        Subscribe to Security Advisories
        , and
        Subscribe to Software Update Emails
        .
      9. Select the check box to agree to the End User Agreement and
        Submit
        .
        csp-new-user-registration.png
    • If you already have a support account:
      1. Click
        Register a Device
        in the Quick Actions section.
        register-a-device.png
      2. On the
        Devices
        page, click
        Register New Device
        .
        register-new-deivce.png
      3. Select
        Register device using Serial Number or Authorization Code
        , and click
        Submit
        .
        device-type.png
      4. Enter the Panorama
        Serial Number
        along with the required Location Information (as indicated by the asterisks).
      5. Read the End User License Agreement (“EULA”) and the Support Agreement and then
        Agree and Submit
        .
        After you see the registration complete message, close the Device Registration dialog.
        device-registration-complete.png

Related Documentation