Activate a Panorama Support License

Before activating a Panorama support license on a Panorama M-Series appliance or Panorama virtual appliance, you must Register Panorama.
If the support license expires, Panorama can still manage firewalls and collect logs, but software and content updates will be unavailable. The software and content versions on Panorama must be the same as or later than the versions on the managed firewalls, or else errors will occur. For details, see Panorama, Log Collector, Firewall, and WildFire Version Compatibility.
  1. Log in to the Palo Alto Networks customer support portal to activate the auth-code.
    1. Select AssetsDevices and enter your Panorama serial number to Filter by the Serial Number.
      csp_support_license_activate.png
    2. Select the pencil icon in the Action column, select Activate Auth-Code and enter your support license Authorization Code, and click Agree and Submit.
  2. Log in to the Panorama web interface, and select PanoramaSupportActivate feature using authorization code.
  3. Enter the Authorization Code and click OK.
  4. Verify that the subscription is activated. Check the details (for example, the Expiry Date, support Level, and Description) in the Support section of the page.

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