Activate/Retrieve a Firewall Management License on the M-Series Appliance

In order to manage devices on Panorama, you need to activate a Capacity License. The Capacity License determines the number of devices Panorama can manage. Log Collectors and WildFire appliances are not treated as managed devices and do not count toward the number of devices allotted by the Capacity License.
Before activating and retrieving a Panorama firewall management license on the M-Series appliance:
  • Locate the auth-codes for the product/subscription you purchased. When you placed your order, Palo Alto Networks Customer Service sent you an email that listed the auth-code associated with the purchase. If you cannot locate this email, contact Palo Alto Networks Customer Support to obtain your codes before proceeding.
After you activate and retrieve the license, the PanoramaLicenses page displays the associated issuance date, expiration date, and the number of firewalls that the license enables Panorama to manage.
To activate and retrieve the license, the options are:
  • Use the web interface to activate and retrieve the license.
    Select this option if Panorama is ready to connect to the Palo Alto Networks update server (you completed the task Perform Initial Configuration of the M-Series Appliance) but you have not activated the license on the Palo Alto Networks Customer Support web site.
    1. Select PanoramaLicenses and click Activate feature using authorization code.
    2. Enter the Authorization Code and click OK. Panorama retrieves and activates the license.
  • Retrieve the license key from the license server.
    If Panorama is not ready to connect to the update server (for example, you have not completed the initial M-Series appliance setup), you can activate the license on the Support website so that, when Panorama is ready to connect, you can then use the web interface to retrieve the activated license. The process of retrieving an activated license is faster than the process of both retrieving and activating.
    1. Activate the license on the Palo Alto Networks Customer Support web site.
      1. On a host with internet access, use a web browser to access the Palo Alto Networks Customer Support web site and log in.
      2. Select AssetsDevices, find your M-Series appliance and, in the Action column, click the edit icon ( icon_edit_license.png ).
      3. Select Activate Auth-Code, enter the Authorization Code and click Agree and Submit to activate the license.
    2. Configure Panorama to connect to the update server: see Perform Initial Configuration of the M-Series Appliance.
    3. Select PanoramaLicenses and click Retrieve license keys from the license server. Panorama retrieves the activated license.
  • Manually upload the license from a host to Panorama. Panorama must have access to that host.
    If Panorama is set up (you completed the task Perform Initial Configuration of the M-Series Appliance) but does not have a connection to the update server, activate the license on the Support website, download it to a host that has a connection to the update server, then upload it to Panorama.
    1. Activate and download the license from the Palo Alto Networks Customer Support web site.
      1. On a host with internet access, use a web browser to access the Palo Alto Networks Customer Support web site and log in.
      2. Select AssetsDevices, find your M-Series appliance and, in the Action column, click the edit icon ( icon_edit_license.png ).
      3. Select Activate Auth-Code, enter the Authorization Code and click Agree and Submit to activate the license.
      4. In the Action column, click the download icon and save the license key file to the host.
    2. In the Panorama web interface, select PanoramaLicenses, click Manually upload license key and click Browse.
    3. Select the key file you downloaded to the host and click Open.
    4. Click OK to upload the activated license key.

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