View WildFire Cluster Status Using Panorama
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View WildFire Cluster Status Using Panorama

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View WildFire Cluster Status Using Panorama

[CERES REVIEW] Updated topic — added PAN-OS 12.2.2 health states, Panorama CLI commands, and version-aware steps.
You can monitor the health and status of WildFire appliance clusters directly from the Panorama web interface. For clusters running PAN-OS 12.2.2 and later, the Cluster Status column displays a color-coded health indicator. For clusters running PAN-OS 12.1 and earlier, the column displays service and operational state details.
Palo Alto Networks recommends using the WildFire appliance CLI (show cluster membership) for additional health details not visible from Panorama.
  1. On the primary Panorama appliance, select PanoramaManaged WildFire Clusters.
  2. In the Cluster Status column, verify the health of each cluster.
    For clusters running PAN-OS 12.2.2 and later, the column displays a color-coded health indicator:
    StateConditionAction
    Green
    All services operational and healthy.
    No action required. CLI equivalent: Healthy.
    Yellow
    One or more management plane or signature generation services are degraded.
    Investigate the degraded service. The cluster continues to analyze samples but may have reduced capacity. CLI equivalent: Degraded.
    Red
    One or more core services are down.
    Immediate attention required. Core services (Database, Messaging, or WildFire Services) are unavailable. CLI equivalent: Unhealthy.
    For clusters running PAN-OS 12.1 and earlier, verify that:
    • The wfpc and signature services are running.
    • No abnormal operations are present. Abnormal operations and their status conditions include:
      • Decommission [requested / ongoing / denied / success / fail]
      • Suspend [requested / ongoing / denied / success / fail]
      • Reboot [requested / ongoing / denied / success / fail]
      • Cluster [offline / splitbrain / unready]
      • Service [suspended / none]
      • HA [peer-offline / cfg-not-sync / cfg-sync-off]
  3. In the Config Status column, verify that the appliance configuration is In Sync with the configuration stored on the Panorama appliance.
    If the status shows Out of Sync, the appliance configuration is not in sync with its saved configuration on Panorama. Mouse over the magnifying glass to display the cause of the sync failure.
  4. In the Connected column, verify that the configured WildFire appliances show a status of Connected.
  5. (Optional) (PAN-OS 12.2.2 and later) To monitor cluster health from the Panorama CLI, run the following commands:
    admin@Panorama> show wildfire-appliance health all
    Health Status:
    
      Serial  : 012345000001
      Health  : Healthy
      Updated : yes
    
      Serial  : 012345000002
      Health  : Healthy
      Updated : yes
    
      Serial  : 012345000003
      Health  : Unhealthy
      Updated : yes
    admin@Panorama> show wildfire-appliance-cluster health all
    Cluster Health:
      Name    : mycluster
      Health  : Healthy
      Updated : yes
    
      Serial  : 012345000001
      Health  : Healthy
      Updated : yes
    
      Serial  : 012345000002
      Health  : Healthy
      Updated : yes
    
      Serial  : 012345000003
      Health  : Healthy
      Updated : yes
      -------------------------
      Name    : cluster-2
      Health  : Degraded
      Updated : no
    The Updated field indicates whether the cluster metadata push is current. If cluster membership has changed since the last push, this field reports no.