Maintenance of Prisma Access Agents
To facilitate the upgrade of the deployed
Prisma Access Agents, a maintenance
routine called a
staged rollout is used to easily upgrade the
Prisma Access Agents on your end users' devices. Using
staged rollouts, you can plan the upgrade of the
Prisma Access Agent by staggering the upgrade based on user group and device
operating system with minimal interruption to your end users.
You can
set up upgrade rings with user or user group
and OS attributes. Endpoints that match the criteria will be upgraded, while
endpoints that are configured in another upgrade ring will wait for the successful
completion of the first ring before beginning its upgrade. You can configure up to
five upgrade rings. Any devices that are not part of the configured rings are placed
in a default ring that will be upgraded after rings 0 to 4 have completed.
When an upgrade is available, you’re notified of the upcoming rollout in the Inventory
page, and users or devices are upgraded in the order of the upgrade rings.