Disconnect the Prisma Access Agent from a Location
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Prisma Access Agent

Disconnect the Prisma Access Agent from a Location

Table of Contents

Disconnect the Prisma Access Agent from a Location

You can disconnect from a Prisma Access location if the Prisma Access Agent is in On Demand mode.
Where Can I Use This?What Do I Need?
  • Prisma Access Agent
  • Minimum Prisma Access Agent version:
    • 25.1 (macOS and Windows)
    • 25.7 (Linux)
  • macOS, Windows, or Linux desktop devices
  • Check the prerequisites for the supported OS versions
  • Internet access
If your administrator has configured the Prisma Access Agent to run in On Demand mode, you can disconnect from a Prisma Access location.
If you disconnect from a location, your device will not be protected by the same security policies that your organization enforces, and you won’t be able to access your organization's private and public applications and resources.
You cannot disconnect from Prisma Access if your agent is running in Always On mode. To see if your agent is in Always On mode, hover your cursor over the lock:
To disconnect from a Prisma Access location:
  1. Launch the Prisma Access Agent by clicking the Prisma Access Agent icon
    from the macOS menu bar, Windows taskbar, or Linux panel.
  2. Click the lock icon to disconnect from the location.
    You are disconnected from the location.