Log Collection and Troubleshooting for iOS Endpoints
When you experience unusual behavior, you can collect and share logs with your
administrator for further troubleshooting
Open the Prisma Access Agent app.
Go to the Settings page by tapping the Settings icon.
View connection statistics to see more information to help with
troubleshooting.
Under Logs, select Share Logs and
click Download to download the log files locally to your
device. You can share the logs with your administrators using mail or other
preferred apps.