| Where Can I Use This? | What Do I Need? |
|---|
|
|
- iOS 16 and later versions
- Prisma Agent app on a managed device
|
The Prisma® Agent sends background notifications to alert you when action is required
on your device. You can manage the notification settings in the Notification
Controls section of the Prisma Agent app.
On managed devices, your administrator
configures which notification categories
are available and whether you can adjust them via mobile device management (MDM). In
the Notification Controls section of the app, you can view your current settings and
toggle the ones your administrator has made user-controllable. On unmanaged devices,
all toggles appear grayed out.
The Prisma Agent uses three notification categories:
- Connection Failure — alerts you when the agent cannot
connect
- User Sign-in is required — prompts you to authenticate
when required, such as for SAML sign-in, certificate selection, or captive
portal
- Session Extension — alerts you when your session is about
to expire so you can extend it
Categories your administrator has set as user-controllable show an active toggle.
Categories locked by your administrator appear with a grayed-out toggle that you
cannot change. Your preferences are saved across reconnects and app relaunches.
