Issues Addressed in Prisma Agent 25.4
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Prisma Agent

Issues Addressed in Prisma Agent 25.4

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Issues Addressed in Prisma Agent 25.4

Review the issues addressed in Prisma Agent 25.4.
The following table lists the issues addressed in Prisma Agent version 25.4.
Issue IDDescription
PANG-7949Fixed an issue where the Dynamic Privilege Access enabled Prisma Agent was unable to connect to a gateway after upgrading an endpoint to Windows 11 24H2. Following the Windows upgrade, the Prisma Agent would lose the ability to establish gateway connections, even though the Endpoint Manager (EPM) connection remained functional. This issue occurred consistently across systems that had undergone the Windows 11 24H2 upgrade, affecting the agent's ability to connect to any configured gateways while maintaining normal endpoint manager connectivity.
PANG-7865Fixed an issue where the Prisma Agent on Windows did not properly honor updated session timers after a user extended their session through the embedded browser. The agent now correctly adopts the newly extended session duration when users authenticate through the session expiry banner, preventing premature session termination and ensuring the Prisma Agent icon remains responsive in the system tray throughout the extended session period.
PANG-7960
Fixed an issue where the Prisma Agent on Windows blocked authentication in the embedded browser due to the Best Available - Fail Safe mechanism in the forwarding profile triggering during the initial connection attempt. The embedded browser now properly bypasses the fail-safe mechanism when the agent is configured to run in on-demand mode, enabling successful authentication on the first attempt without requiring users to cancel and retry the authentication process after a reboot.
PANG-7309Fixed an issue where the Prisma Agent on Windows failed to automatically switch from an external gateway to an internal gateway when the user's device woke from sleep mode after being connected to different network environments. The agent now properly detects network changes upon waking from sleep. It also automatically switches to the appropriate internal gateway without requiring manual sign-out via the pacli epm signout command and subsequent reauthentication through the Prisma Agent app.