Prisma SD-WAN
Configure the Zoom QSS CloudBlade in Prisma SD-WAN
Table of Contents
Configure the Zoom QSS CloudBlade in Prisma SD-WAN
Learn to configure the Zoom QSS CloudBlade in Prisma SD-WAN, understand the
configuration parameters and learn about how to access the zoom application
experience.
| Where Can I Use This? | What Do I Need? |
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To configure the Zoom QSS CloudBlade in Prisma SD-WAN:
- From Strata Cloud Manager, go to CloudBlades.In CloudBlades, locate the Zoom QSS CloudBlade tile and select Configure.
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Select Authorize.If the Zoom authorization is already done, the button on the configuration screen will be disabled.![]()
Enter your Zoom credentials (Email Address and Password) in the Zoom sign in page.![]()
Select Allow to add access permissions of the Prisma SASE Zoom Integration app.![]()
To verify if the CloudBlade is enabled, go to the Zoom marketplace to see if the Prisma SASE Zoom Integration app is published under Added Apps.![]()
You will see a green indicator on the Zoom QSS CloudBlade tile upon successful authorization. A red indicator means the Zoom account is not authenticated properly, and needs to be re-authorized. When there is no indication, the CloudBlade is in a uninstalled state.![]()
Access Zoom Application Experience Data
Prisma SD-WAN shows you the Zoom application experience data at an individual user level. You can navigate to this data from the following dashboards:- Go to .
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The Application screen shows you the following widgets:- Application Health Distribution: The distribution of good, fair, and poor applications for a given tenant.
- TCP Application Health Distribution Over Time: The time series graph of application health distribution over time displays the good, fair, and poor applications for a given tenant. The time-series graph should be computed and refreshed based on the selected duration. For example, supported durations are 1 hour, 3 hours, one day, seven days, 30 days, and 90 days and the interval is 1 minute, 5 minutes, 1 hour, and one day, respectively.
- Applications: Lists all the applications details under TCP Apps such as Name, Health Score, Associated Sites, Traffic Volume, Init/Failure, and Transaction Failure.
Select the zoom-meeting app from the list of apps. The Overview tab displays the Zoom QSS MOS distribution data for a site and for a user.![]()
- Zoom QSS MOS Distribution by Sites: shows the Zoom MOS distribution of good, fair, and poor applications across sites. This application data can be filtered by audio, video, and screen share for a selected time period.
- Zoom QSS MOS Distribution by Users: shows the Zoom MOS distribution of good, fair, and poor applications across users. This application data can be filtered by audio, video, and screen share for a selected time period.
- zoom-meeting Performance Details: shows the
zoom meeting performance and metrics per user for a selected time
period. The Users tab lists a user's client
IP address, user email, SD-WAN site, MOS count, latency, jitter, and
packet loss percentage.
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Select the Trends tab to see the overall performance metrics against the network baseline app performance for audio, video, and screen share performance for a selected time frame.The following graphs represent:- Latency (Zoom): The latency used from the Zoom application in both the ingress and egress directions.
- Jitter (Zoom): The jitter used from the Zoom application in both the ingress and egress direction.
- Packet Loss (Zoom): The packet loss from the Zoom application in both the ingress and egress direction.
- Frame Rate (Zoom):The Frame rate (expressed in frames per second or FPS) at which consecutive images (frames) are captured or displayed from the Zoom application in both the ingress and egress directions.
- Resolution (Zoom): The resolution of the
images (frames) are captured or displayed from the Zoom application
across users in both the ingress and egress direction. The
resolution markers depicted are color coded.
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If the Zoom metrics is not visible for a period of time, recheck the QSS license status and reconfirm if the Zoom QSS CloudBlade is authorized successfully. If the issue still persists, contact the Palo Alto Networks support team.
