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Event Category-Switch Port and RADIUS Server

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Event Category-Cellular

Event Category-User ID

Event Category-Switch Port and RADIUS Server

Incident and alert event codes based on the categories for troubleshooting in Prisma SD-WAN. Switch port and radius server related event codes in Prisma SD-WAN.

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The following tables describe a list of event or incident codes, the event origin, its severity, and a description of each event as per the event category.

**Switch Port and RADIUS Server Incidents**
INCIDENT CODE	EVENT ORIGIN	ALERT/INCIDENT	SEVERITY	EVENT TITLE	EVENT DESCRIPTION	RELEASE INTRODUCED
DEVICE _POE_ MAIN_ POWER _OVER_ THRESHOLD	Device	INCIDENT	Warning	Port Power Status	When the system level main PoE power usage exceeds the configured threshold, this incident is raised. When the exceeded system level main PoE power usage comes down below the threshold, this incident is cleared.	6.0.2
DEVICE _POE_ PORT_ POWER _OVER_ THRESHOLD	Device	INCIDENT	Warning	Port Power Over Threshold	When the port PoE power usage exceeds the configured threshold, this incident is raised. When the exceeded port PoE power usage comes down below the threshold, this incident is cleared.	6.0.2
DEVICE _POE_ MAIN_ POWER_ FAULT	Device	INCIDENT	Critical	Main Power Fault	When the PSE controller encounters an internal error, this incident is raised. Need reload/RMA of the device.	6.0.2
DEVICE _POE_ PORT_ POWER_ STATUS	Device	Alert	Warning	Port Power Status	This alert is raised when the software process responsible for Power Over Ethernet support observes a change in power supply status of a PoE port.	6.0.2
RADIUS _SERVER _NOT_ REACHABLE	Device	INCIDENT	Warning	Radius Server reachability error.	When the primary and secondary RADIUS server is unreachable from a device, this incident is generated. The reasons could be a network error or an improper/missing source interface configuration.	6.0.2
DYNAMIC _VLAN_ NOT_ CONFIGURED	Device	INCIDENT	Warning	Dynamic VLAN NAME/ID issued from the Radius server is not configured on the element.	When the RADIUS server requested Dynamic VLAN ID is not configured on the system, this incident is generated. It is cleared either when the configuration was updated with the VLAN ID is configured or when the client gets authenticated.	6.0.2
CLIENT _AUTH _FAIL	Device	Alert	Warning	A client failed to authenticate with valid credentials on an 802.1X authentication enabled port.	This alert is raised when the client Authentication (MAC Auth or 802.1X) fails.	6.0.2

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