Event Category-User ID
Incident and alert event codes based on the categories for troubleshooting in Prisma
SD-WAN. User id related event codes in Prisma SD-WAN.
| Where Can I Use This? | What Do I Need? |
|---|
The following tables describe a list of event or incident codes, the event
origin, its severity, and a description of each event as per the event category.
User ID Incidents
| INCIDENT CODE | EVENT ORIGIN | ALERT/INCIDENT | SEVERITY | EVENT TITLE | EVENT DESCRIPTION | RELEASE INTRODUCED |
|---|
|
DEVICESW_
USERIDAGENTS
_DOWN
| Device | INCIDENT | Informational | UserId agent down | The device generates the incident in case if the User-ID
daemon failed to connect with the User-ID agent. | 6.2.1 |
|
USER_ID
_DIRECTORY
_SYNC_
FAILED
| Controller | INCIDENT | Informational | Directory sync failed | Controller generates the incident in case of failure of
Full Sync or Delta Sync while syncing any of groups, users and
membership. Incident will be cleared once the sync is successfully
completed. | 6.2.1 |
|
USER_ID
_HUB_
SELECTION
_FAILED
| Controller | INCIDENT | Informational | Hub selection failed | Controller generates this incident if hub selection
failed. | 6.2.1 |
