Command

dump troubleshoot session-info

Options

When to Use

• After running a techsupport or troubleshooting command, to confirm the request completed successfully and no errors occurred.
• To retrieve the output file name and size before downloading or transferring the support bundle to TAC or an external system.
• To audit the status and timestamps of recent troubleshooting sessions across a maintenance window or incident timeline.
• To look up the Request ID needed to reference a specific session when filing a support case or correlating logs.

Command Notes

Example

dump troubleshoot session-info
Request ID:     1782909847915021096
Command:        techsupport
Status:         complete
Description:    command completed successfully
File:           1782909847915021096
File Size:      10679539 bytes [10.18 MB]
TimeStamp:      2026-07-01 12:44:10 UTC

Request ID:     1782908401766001596
Command:        techsupport
Status:         complete
Description:    command completed successfully
File:           1782908401766001596
File Size:      10679539 bytes [10.18 MB]
TimeStamp:      2026-07-01 12:20:04 UTC

Request ID:     1782897626312004996
Command:        techsupport
Status:         complete
Description:    command completed successfully
File:           1782897626312004996
File Size:      26499187 bytes [25.27 MB]
TimeStamp:      2026-07-01 09:20:28 UTC

Output Fields

• Request ID: The unique numeric identifier assigned to the troubleshooting session request.
• Command: The type of troubleshooting operation performed (e.g., techsupport).
• Status: The current state of the request (e.g., complete, in-progress, failed).
• Description: A human-readable summary of the outcome.
• File: The filename (matching the Request ID) where the output is stored.
• File Size: The size of the generated file in bytes and human-readable format.
• TimeStamp: The UTC date and time when the request was processed.