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Verify Your Account Using the One-Time Password

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Prisma Access Docs

Activation & Onboarding
Administration
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- Prisma Access China
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
Integrations
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- 5.2 Preferred and Innovation
- 5.1 Preferred and Innovation
- 5.0 Preferred and Innovation
- 4.2 Preferred
- 4.1 Preferred
- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred

Activate and Install Panorama Managed Prisma Access

Transfer or Update Panorama Managed Prisma Access Licenses

Verify Your Account Using the One-Time Password

Re-verify your Panorama Managed Prisma Access account (required every 90 days) using the OTP.

Prisma Access requires that you re-verify your account every 90 days using the one-time password (OTP). To retrieve the OTP, complete one of the following tasks:

Generate an OTP by completing one of the following steps.
- From the Palo Alto Networks hub, select Panorama, find the serial number of your Panorama appliance, select Generate OTP, and copy the OTP that is generated.
- From the CSP, select AssetsCloud Services, select Generate OTP; then select the serial number of your Panorama appliance and generate the OTP.
Verify your account.
When you try to use the Cloud Services plugin for the first time after installing it, you will be prompted to verify your account. This step ensures that the Panorama serial number is registered to use Prisma Access and enables a secure communication path between the Prisma Access components and Panorama.
1. In Panorama, select PanoramaCloud ServicesConfiguration and click Verify.
  If Verify is disabled, check that you have configured a DNS server and NTP server on PanoramaSetupServices.
2. Paste the One-time Password you copied and click OK.
  
  You have ten minutes to enter the OTP before it expires.