>
    Prisma Access Addressed Issues
    Focus
    Download PDF
    Focus
    1. Home
    2. Prisma
    3. Prisma Access
    4. Prisma Access (Panorama Managed) Release Information
    5. Prisma Access Addressed Issues
    Download PDF

    Prisma Access Addressed Issues

    Table of Contents

    Prisma Access Addressed Issues

    The following topics describe issues that have been addressed in Prisma Access:

    Prisma Access 3.2.1-h68 Addressed Issues

    Issue ID
    Description
    CYR-35078
    Fixed an issue where an internal DNS domain could not be set and the following message was displayed:
    Invalid wildcard domain name. The domain name can have only one asterisk in the first position.
    CYR-34966
    Fixed an issue where remapped compute locations did not display in the QoS settings for remote networks under
    Customize Per Site
    .
    CYR-34616
    Fixed an issue where the
    Panorama
    QoS Statistics
     page displayed an inflated number of dropped packets.
    CYR-34456
    Fixed an issue where, when Prisma Access created a new compute location and remapped an existing remote network location to that new location, if you did not delete and re-add the existing compute location to take advantage of the latest compute location-to-location mapping, you could not view bandwidth statistics for the remapped location.
    CYR-34053
    Fixed an issue where, after a compute location was remapped, remote network QoS settings could not be applied to the remapped compute location.
    CYR-21629
    Fixed an issue where, when Prisma Access created a new compute location and remapped an existing remote network location to that new location, if you did not delete and re-add the existing compute location to take advantage of the latest compute location-to-location mapping, you cloud not view bandwidth statistics for the remapped location.

    Prisma Access 3.2.1-h63 Addressed Issues

    Issue ID
    Description
    CYR-34429
    Fixed an issue where local commits were failing after an upgrade to the 4.1.0 Cloud Services plugin.
    CYR-34118
    Fixed an issue where, if using Explicit Proxy in multitenant mode and after upgrading to 3.2.0+ plugin, Block Settings and Authentication Settings migrations did not take place.
    CYR-33969
    Fixed an issue where a Mobile Users - GlobalProtect configuration was deleted without the plugin user having deleted the configuration.
    CYR-33805
    Fixed an issue where the Remote Networks and Mobile Users text in the Multi Tenant creation window was misaligned and did not properly indicate which component the allocation charts were for.
    CYR-25509
    Fixed an issue where an unsupported debug command was exposed.

    Prisma Access 3.2.1-h58 Addressed Issues

    Issue ID
    Description
    CYR-33844
    Fixed an issue where the following Cloud Services plugin builds were not compatible with the following M-series Panorama devices:
    • 4.0.0-h23
    • 4.0.0-h20
    • 4.0.0-h8
    • 3.2.1-h48
    • 3.2.1-h41
    • 3.2.0-h55
    CYR-33757
    Fixed an issue in the Traffic Steering Rule
    Source
     tab where clicking on a
    Source Address
     or
    Address-Group
     in the drop-down list caused an incorrect item in the list to be selected.
    CYR-33695
    Fixed an issue where traffic steering rules could not be disabled or moved, and in other cases, a
    No object to edit in move handler
     error was encountered and no changes could be applied to the traffic steering rule.
    CYR-32221
    Fixed an issue where, after clicking on the
    Connection Name
     of a Remote Network and then returning back to the previous page, the
    Peer IP Address
     displayed as
    Loading
    .
    CYR-32186
    Fixed an issue where a
    Permission Denied
     error was received when attempting to delete a remote network.

    Prisma Access 3.2.1-h48 Addressed Issues

    Issue ID
    Description
    CYR-27018
    Fixed an issue where the Cloud Services Plugin was not able to send dynamic updates requests using nsupdate to the external DNS server.

    Prisma Access 3.2.1-h41 Addressed Issues

    Issue ID
    Description
    CYR-31832
    Fixed an issue where changing remote network or mobile user configurations were taking a long time to complete after clicking
    OK
    .
    CYR-31541
    Fixed an issue where, when enabling Multi-Tenancy, an error occurred if the tenant name was longer than 24 characters.
    CYR-31173
    Fixed an issue where when exporting CSV data for all active mobile users, data for only 9000 users was exported instead of for all users.
    CYR-29945
    Fixed an issue where Clientless VPN was getting enabled every time the cloud configuration was updated, causing the commit to fail.
    CYR-23502
    Fixed an issue where, when downloading current mobile user information from locations in the Japan Central compute location, the downloaded CSV information differed from the results obtained in the UI.

    Prisma Access 3.2.1-h36 Addressed Issues

    Issue ID
    Description
    CYR-31236
    Fixed an issue where the SSH Management Profiles Settings tab was missing from templates.
    CYR-31103
    Fixed an issue where when creating a new subnet with a new access domain, duplicate templates were created under the access domain.
    CYR-30770
    Fixed an issue where, in a multi-tenant setup when sub-tenants were changed under
    Status
    Network Details
    Remote Networks
    , the Local IP address was not correctly showing the IP address.
    CYR-29431
    Fixed an issue where modifying the Mobile User GlobalProtect gateway configuration to use a SAML IdP authentication profile and clicking okay caused an extra configuration to be added to Panorama, which also caused commit to fail with an error
    interface '-' is not a valid reference
    '.
    CYR-29160
    Fixed an issue where the GlobalProtect App Log certificate was not getting saved when Panorama was in FIPS-CC mode.
    CYR-27018
    Fixed an issue where the gp_ddns_support.log file was missing, preventing use of the DDNS feature to resolve computer names to user IP mapping associations.

    Prisma Access 3.2.1-h30 Addressed Issues

    Issue ID
    Description
    CYR-30428
    Fixed an issue where, in the event of the creation of a subtenant, modification of bandwidth allocated to existing subtenants no longer worked as expected.
    CYR-30332
    Fixed an issue where, if you have configured inbound access, the
    Peer IP Address
     did not display in the
    Panorama
    Cloud Services
    Configuration
    Inbound Access Remote Networks
     tab.
    CYR-30319
    Fixed an issue where the secret key generation for a Prisma SD-WAN integration with Prisma Access failed.
    CYR-30072
    Fixed an issue where custom device groups that were a parent of the Explicit Proxy Device Group could not use predefined special objects without causing a commit error.
    CYR-29464
    Fixed an issue where the
    Peer IP Address
     did not display in a multitenant deployment.
    CYR-23943
    Fixed an issue where, in a Panorama Managed multitenant deployment, the first tenant had a different name in Insights than in Panorama.

    Prisma Access 3.2.1-h21 Addressed Issues

    Issue ID
    Description
    CYR-30208
    Fixed an issue where a commit on a new Panorama appliance with Explicit Proxy configuration failed with a
    missing users
     error.
    CYR-29891
    Fixed an issue where, when users access the GlobalProtect Portal without accessing the Cloud Services plugin, the portal agent config might not be synchronized.
    CYR-29809
    Fixed an issue where, if the user onboarded mobile users locations and did not choose any locations to be selected under Manual Gateway Locations tab, subsequent local commits on the Panorama appliance was failing with the error
    Failed to find any locations in path: cloud_services/mobile-users/onboarding/entry/manual-gateway/region/entry/locations/member regions validation for manual-gateway failed for Mobile Users. Failed plugin validation
    .

    Prisma Access 3.2.1-h12 Addressed Issues

    Issue ID
    Description
    CYR-29598
    Fixed an issue where, after upgrading the Panorama version to 10.2.3, a local commit to Panorama took a long amount of time (10 to 15 minutes).
    CYR-29495
    Fixed an issue where, when adding a new agent configuration, the GlobalProtect portal and gateway show the
    Generate cookie for authentication override
     and
    Accept cookie for authentication override
     choices disabled in the UI.
    CYR-29185
    Fixed an issue where Administrative users who use role-based access control (RBAC) were not assigned the correct RBAC privileges after a Cloud Services plugin upgrade.
    CYR-28926
    Fixed an issue where Admin Role Profiles did not have the correct administrative privileges.
    CYR-26516
    Fixed an issue where, when the IP Allowlist feature has
    Using IP Allow List in SaaS Apps
     set to
    Yes
    , the Egress IP Allowlist table was not populated without refreshing the page.
    CYR-23943
    Fixed an issue where, in a Panorama Managed multitenant deployment, the first tenant had a different name in Insights than in Panorama.

    Prisma Access 3.2.1-h5 Addressed Issues

    Issue ID
    Description
    CYR-28830
    Fixed an issue where device identification was not being enabled on the zones.
    CYR-28781
    Fixed an issue where there was no online help for the
    On-Prem Proxy
     tab in the Cloud Services plugin UI.
    CYR-22276
    Fixed an issue where, in the Egress IP Allowlist table, newly-added IP addresses were marked as Undefined.

    Prisma Access 3.2.1 Addressed Issues

    Issue ID
    Description
    CYR-28180
    Fixed an issue where, when multiple portals were configured in a Mobile Users—GlobalProtect deployment, configuration details were not synchronized for the portal using port 443 and the portal using port 8443.
    CYR-25920
    Fixed an issue where authentication override values in portal and gateway configurations were not accepted when the following conditions applied:
    • You had a Mobile Users—GlobalProtect deployment.
    • You used the Cloud Identity Engine for SAML authentication.
    • You used an Authentication Profile with a
      Type
       of
      Cloud Authentication Service
      .
    CYR-15091
    Fixed an issue where extra IPSec termination nodes were allocated to a compute location if you allocate bandwidth multiple times in a very short time interval.

    Prisma Access 3.2.0-h75 Addressed Issues

    Issue ID
    Description
    CYR-35078
    Fixed an issue where an internal DNS domain could not be set and the following message was displayed:
    Invalid wildcard domain name. The domain name can have only one asterisk in the first position.
    CYR-34966
    Fixed an issue where remapped compute locations did not display in the QoS settings for remote networks under Customize Per Site.
    CYR-34429
    Fixed an issue where local commits were failing after an upgrade to the 4.1.0 Cloud Services plugin.
    CYR-34053
    Fixed an issue where, after a compute location was remapped, remote network QoS settings could not be applied to the remapped compute location.
    CYR-34118
    Fixed an issue where, if using Explicit Proxy in multitenant mode and after upgrading to 3.2.0+ plugin, Block Settings and Authentication Settings migrations did not take place.
    CYR-33969
    Fixed an issue where a Mobile Users—GlobalProtect configuration was deleted without the plugin user having deleted the configuration.
    CYR-33805
    Fixed an issue where the Remote Networks and Mobile Users text in the Multi Tenant creation window was misaligned and did not properly indicate which component the allocation charts were for.
    CYR-25509
    Fixed an issue where an unsupported debug command was exposed.

    Prisma Access 3.2.0-h65 Addressed Issues

    Issue ID
    Description
    CYR-33844
    Fixed an issue where the following Cloud Services plugin builds were not compatible with the following M-series Panorama devices:
    • 4.0.0-h23
    • 4.0.0-h20
    • 4.0.0-h8
    • 3.2.1-h48
    • 3.2.1-h41
    • 3.2.0-h55
    CYR-33757
    Fixed an issue in the Traffic Steering Rule
    Source
     tab where clicking on a
    Source Address
     or
    Address-Group
     in the drop-down list caused an incorrect item in the list to be selected.
    CYR-33695
    Fixed an issue where traffic steering rules could not be disabled or moved, and in other cases, a
    No object to edit in move handler
     error was encountered and no changes could be applied to the traffic steering rule.
    CYR-32221
    Fixed an issue where, after clicking on the
    Connection Name
     of a Remote Network and then returning back to the previous page, the
    Peer IP Address
     displayed as
    Loading
    .
    CYR-32186
    Fixed an issue where a
    Permission Denied
     error was received when attempting to delete a remote network.

    Prisma Access 3.2.0-h55 Addressed Issues

    Issue ID
    Description
    CYR-31541
    Fixed an issue where, when enabling Multi-Tenancy, an error occurred if the tenant name was longer than 24 characters.
    CYR-31417
    Fixed an issue on Panorama Managed Prisma Access Multi-Tenency deployments where Prisma SD-WAN integrations with Panorama Integration Container (PIC) registration were failing.
    CYR-31173
    Fixed an issue where, when exporting CSV data for all active mobile users, data for only 9000 users was exported instead of for all users.
    CYR-31103
    Fixed an issue where when creating a new subnet with a new access domain, duplicate templates were created under the access domain.
    CYR-29945
    Fixed an issue where Clientless VPN was getting enabled every time the cloud configuration was updated, causing the commit to fail.
    CYR-27018
    Fixed an issue where the Cloud Services Plugin was not able to send dynamic updates requests using nsupdate to the external DNS server.
    CYR-23502
    Fixed an issue where, when downloading current mobile user information from locations in the Japan Central compute location, the downloaded CSV information differed from the results obtained in the UI.

    Prisma Access 3.2.0-h42 Addressed Issues

    Issue ID
    Description
    CYR-31236
    Fixed an issue where the SSH Management Profiles Settings tab was missing from templates.
    CYR-31103
    Fixed an issue where when creating a new subnet with a new access domain, duplicate templates were created under the access domain.
    CYR-30770
    Fixed an issue where, in a multi-tenant setup when sub-tenants were changed under
    Status
    Network Details
    Remote Networks
    , the Local IP address was not correctly showing the IP address.
    CYR-27018
    Fixed an issue where the gp_ddns_support.log file was missing, preventing use of the DDNS feature to resolve computer names to user IP mapping associations.

    Prisma Access 3.2.0-h37 Addressed Issues

    Issue ID
    Description
    CYR-30428
    Fixed an issue where, in the event of the creation of a subtenant, modification of bandwidth allocated to existing subtenants no longer worked as expected.
    CYR-30332
    Fixed an issue where, if you configured inbound access, the Peer IP Address did not display in the
    Panorama
    Cloud Services
    Configuration
    Inbound Access Remote Networks
     tab.
    CYR-30319
    Fixed an issue where the secret key generation for a Prisma SD-WAN integration with Prisma Access failed.
    CYR-30072
    Fixed an issue where custom device groups that were a parent of the Explicit Proxy Device Group could not use predefined special objects without causing a commit error.
    CYR-29891
    Fixed an issue where, when users access the GlobalProtect Portal without accessing the Cloud Services plugin, the portal agent config might not be synchronized.
    CYR-29809
    Fixed an issue where, if the user onboarded mobile users locations and did not choose any locations to be selected under Manual Gateway Locations tab, subsequent local commits on the Panorama appliance was failing with the error
    Failed to find any locations in path: cloud_services/mobile-users/onboarding/entry/manual-gateway/region/entry/locations/memberregions validation for manual-gateway failed for Mobile Users.Failed plugin validation
    .
    CYR-29464
    Fixed an issue where the
    Peer IP Address
     did not display in a multitenant deployment.
    CYR-27275
    Fixed an issue where the QoS profile was configured with an Egress Max value that was higher than the bandwidth that was allocated to a remote network location.

    Prisma Access 3.2.0-h24 Addressed Issues

    Issue ID
    Description
    CYR-29598
    Fixed an issue where, after upgrading the Panorama version to 10.2.3, a local commit to Panorama took a long amount of time (10 to 15 minutes).
    CYR-29185
    Fixed an issue where Administrative users who use role-based access control (RBAC) were not assigned the correct RBAC privileges after a Cloud Services plugin upgrade.
    CYR-28926
    Fixed an issue where Admin Role Profiles did not have the correct administrative privileges.
    CYR-28830
    Fixed an issue where device identification was not being enabled on the zones.
    CYR-28774
    Fixed an issue where, when a banner displayed that the Panorama version is incompatible with the Cloud Services plugin version, an incorrect URL displayed.
    CYR-28763
    Fixed an issue where, when setting allocating guaranteed QoS bandwidth to a value more than 500 Mbps, plugin validation failed and an
    egress-guaranteed is larger than egress-max
     message displayed.
    CYR-28180
    Fixed an issue where, when multiple portals were configured in a Mobile Users—GlobalProtect deployment, configuration details were not synchronized for the portal using port 443 and the portal using port 8443.
    CYR-27952
    Fixed an issue where, when performing a bulk configuration import for remote networks, a
    Failed to import IKE Gateway
    undefined
     error is received when importing the CSV file.
    CYR-27672
    Fixed an issue where a backup and restore operation was not successful.
    CYR-28685
    Fixed an incompatibility issue with using Panoramas running 10.1.6-h6 to manage Prisma Access.
    CYR-26516
    Fixed an issue where, when the IP Allowlist feature has
    Using IP Allow List in SaaS Apps
     set to
    Yes
    , the Egress IP Allowlist table was not populated without refreshing the page.
    CYR-26033
    Fixed an issue where, when migrating to the bandwidth allocation model, a Migration Error window displayed with an
    Error: Migration command did not create a file
     message.
    CYR-23526
    Fixed an issue where, when changing the Local IP Address in the BGP tab for a Remote Network connection that uses BGP, the following issues could be seen:
    • An
      Operation Failed
       window with an
      Object already exists
       message might display.
    • The Peer IP Address might be displayed as
      Loading...
       in the Remote Networks Onboarding section of the Panorama UI.
    CYR-22276
    Fixed an issue where, in the Egress IP Allowlist table, newly-added IP addresses were marked as
    Undefined
    .

    Prisma Access 3.2.0-h7 Addressed Issues

    Issue ID
    Description
    CYR-27974
    and
     CYR-27489
    Fixed an issue where commit validation failed with a message that pre-prod tenants were not allowed on the current license type on this tenant.
    CYR-27817
    Fixed an issue where, after a Cloud Services plugin upgrade, bulk importing of Remote Network configurations could not be provisioned to the upgraded plugin with a
    Failed to load the selected configuration
     error after selecting
    Import
    .
    CYR-27558
    Fixed an issue where performing a global find operation on the Panorama that manages Prisma Access caused a deletion of the mobile user template and plugin configuration.

    Prisma Access 3.2.0 Addressed Issues

    Issue ID
    Description
    CYR-25627
    Fixed an issue where, if you had QoS enabled in a Remote Network compute location, and you reduced the bandwidth for a compute location enough that Prisma Access removed an IPSec termination node from that compute location, QoS was disabled for that compute location.
    CYR-25402
    Fixed an issue where, when using a 10.2.2 Panorama to manage a Panorama Managed Prisma Access 3.1.2 deployment, when attempting to download Preview Rules in the Mobile_User_Device_Group (
    Policies
    Preview Rules
    PDF/CSV
    ), a
    500 Internal Server Error
     is received.
    CYR-24033
    Fixed an issue where, when onboarding a remote network and selecting options such as
    Summarize Mobile User Routes before advertising
    ,
    Enable BGP
    ,
    Don't Advertise Prisma Access Routes
    , or
    Advertise Default Route
    , an
    Object already exists
     error was displayed.
    CYR-23829
    Fixed an issue where, if you have enabled cloud provider redundancy for service connections, the Redundancy Assessment area in the Network Details tab (
    Panorama
    Cloud Services
    Status
    Network Details
    Service Connection
    ) showed (link to published locations).
    CYR-23367
    Fixed an issue where, after migrating from a remote network deployment that allocates bandwidth by location to one that allocates bandwidth by compute location, QoS statistics were not displayed for inbound access sites.
    CYR-17694
    Fixed an issue where a global evaluation SKU was not supported.
    CYR-16583
    Fixed an issue where WildFire logs showed explicit proxy logs as having a source zone of Proxy.

    Recommended For You

    © 2023 Palo Alto Networks, Inc. All rights reserved.