Troubleshoot Routing and EDLs (Cloud Management)
How to troubleshoot external dynamic lists (EDLs) or
routing for service connection and remote network sites (Prisma
Access Cloud Management).
Troubleshoot EDLs
Get the status and latest details for the
External Dynamic Lists (EDLs) that you’re using with Prisma Access,
and:
- search across EDLs to see if they include a specific IP address, subnet, or URL
- Force an EDL to refresh
To get started, go to
External
Dynamic Lists
, set the scope to Remote Networks
or Mobile
Users - GlobalProtect
, and check the EDL
Status
.Troubleshooting is available only
for custom EDLs and not for predefined, built-in EDLs.
Troubleshoot Site Connections
For troubleshooting purposes, you can now
view the routing table for a remote network site or service connection
site. Find the
Routing Information
button
on the remote networks or service connection dashboard.
