Prisma Access alerts you when something is
not right in your environment. Alerts details describe the issue,
give you context, and guide you to a resolution. Alerts also let
you know if there’s an issue impacting the Prisma Access cloud infrastructure,
so that you’re aware as the Prisma Access team works on a fix.
Access enables you to set up alert notifications so that you can
receive alerts directly in your email inbox.
Alerts are resolved
only when the issue that triggered the alert is fixed; you cannot
manually resolve alerts. Users subscribed to alert notifications
receive a notification both when Prisma Access first detects an
issue and when it is resolved.