If you are a new
Prisma Access (Managed by Strata Cloud Manager) customer as of August 2022 or an existing
Prisma Access
(Cloud Management) customer who has
received information about the transition
of your
Prisma Access
tenant to the
Prisma SASE Platform, use
Identity & Access to manage user
access, roles, and service accounts.
If you are an existing
Prisma Access (Managed by Strata Cloud Manager) customer who has
received information about the transition
of your
Prisma Access
tenant to the
Prisma SASE Platform, you will no longer
see a
Prisma Access app tile on
the
hub after your
Prisma Access instance is transitioned to a tenant.
However, there is a button on the hub to navigate to
sase.paloaltonetworks.com. You can access your products from the
platform.
If you’re using
Panorama to manage
Prisma Access (Managed by Strata Cloud Manager), you can log in to the
hub:
Use the credentials associated
with your Palo Alto Networks support account to log in to the hub.
Confirm that you—and any other users you’d like to access Prisma Access or receive
alerts—have the hub role required to access the app. If you are not able to
log in to the app, it might be because you are not assigned one of the hub
roles that would grant you access.
Insights is supported as part of Prisma SASE FedRAMP High “In Process” certification.
Activity is supported as part of Prisma SASE FedRAMP High “In Process”
certification.
