Get Started with Prisma Access Insights

Learn more about getting started with cloud-managed Prisma Access or Panorama-managed Prisma Access.
If you are a new Cloud-managed Prisma Access customer as of August 2022 or an existing Cloud-managed Prisma Access customer who has received information about the transition of your Prisma Access tenant to the Prisma SASE Platform, use Identity & Access to manage user access, roles, and service accounts.
If you are an existing Cloud-managed Prisma Access customer who has received information about the transition of your Prisma Access tenant to the Prisma SASE Platform, you will no longer see a Prisma Access app tile on the hub after your Prisma Access instance is transitioned to a tenant. However, there is a button on the hub to navigate to sase.paloaltonetworks.com. You can access your products from the platform.
If you’re using Panorama to manage Cloud Managed Prisma Access, you can log in to the hub:
  • Use the credentials associated with your Palo Alto Networks support account to log in to the hub.
  • Confirm that you—and any other users you’d like to access Prisma Access or receive alerts—have the hub role required to access the app. If you are not able to log in to the app, it might be because you are not assigned one of the hub roles that would grant you access.
For more information about cloud-managed Prisma Access, see Prisma Access Administrator’s Guide (Cloud Managed).
For more information about Panorama-managed Prisma Access, see Prisma Access Administrator’s Guide (Panorama Managed).

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