If you are a new Strata Cloud Manager Managed Prisma Access customer as of August 2022, use Identity & Access to manage user access, roles, and service accounts.

If you are an existing Strata Cloud Manager Managed Prisma Access customer, see Administrator Roles and Access to manage administrator roles and access.

If you are an existing Panorama Managed Prisma Access customer, you have received information about the transition of your Prisma Access license activation to the Prisma SASE Platform. After the transition, you can only use the Prisma SASE Platform for license activation. You cannot use the other Common Services such as Tenant Management or Identity & Access. Continue to manage your tenants and user role permissions on Panorama as you have been doing.