Service Connections

Service connections enable both mobile users and users at your branch networks to access resources in your HQ or data center. The Service Connections dashboard has two tabs:

Monitoring Summary Tab

This tab gives you an overview of the health of your service connections. Get the status of your service connections, such as alerts, status of Prisma Access locations, tunnels, and bandwith utilization associated with your service connections. The
Monitoring Summary
tab comprises of the following widgets:

Top 5 Open Alerts by Severity

View the top five most severe alerts associated with the service connections so that you are aware of the issues and can take any required actions to fix them.

Deployed Prisma Access Locations

The location icons are color coded for convenience, so that you can see the status of the service connections at each location at a glance. Hover over the icon to get the actual statistics of the service connections at that location such as whether there are any service connections that need your attention, and how many service connections are up or down. You can see one of the following status for each service connection:
red - all service connections are down
yellow - one or more service connections are down
green - all service connections are up

Service Connection and Tunnel Status

This widget shows you the total number of service connections and the tunnels that are associated with it. This widget shows you the total number of service connections and the tunnels that are associated with it.

Top 5 Most Active Prisma Access Locations

This widget allows you to assess the bandwidth utilization for the top five Prisma Access locations whose service connections are most active.

Service Connections List Tab

This tab lists all your service connections and their status. The
Service Connections List
tab has the following widgets:

Status Distribution

You can get the health status of all your service connections in this widget.
The circular chart in this widget is color coded and shows you a distribution of how many service connections are up, down, or need attention.
View all SC User Alerts
lets you get details on the alerts by navigating to the
Alerts
page.
Click on a color on the circle to filter the
Total Service Connections
table such that you see only the service connections with the status that the color represents. Click again to remove the filter.

Aggregate Bandwidth Consumption Over Time

The trend in this widget shows the aggregate bandwidth consumption by all your service connections as well as their average and peak utilizations. Select
Avg. Tunnel Ingress
,
Avg. Tunnel Egress
,
Peak Tunnel Ingress
, and
Peak Tunnel Egress
to diplay only that specific data in the graph. Use this widget to understand the consumption of bandwidth by service connections against the threshold and maximum allocated bandwidth.

Total Service Connections

This table displays details about your service connections such as the remote IP addresses and how many tunnels are associated with it.
The Prisma Access Insights user interface displays up to ten thousand records in a table. If you have more than ten thousand records, you can view them by exporting the table into a CSV format by clicking
Export CSV
. Any filters that you might have applied to the data in the table will also be applied to the data that is being exported to the CSV format.

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