Summary Dashboard

The
Summary
dashboard is the default landing page. It shows you an overview of your Prisma Access environment. You can view all open alerts across Remote Networks, Service Connections, Mobile Users, and Okyo Garde devices, as well as the connectivity status of your networks at the tenant level. You can view license expiration details at the tenant level, as well as at the supertenant level.
You can select a preconfigured
Time Range
or set a custom time range within which to view your data. The
Time Range
filter is set to
Last 1 Hour
by default. See the Time Range Selection Filter topic for details on how to set the time range. Additionally, you can further filter your data using the options available under the blue filter icon next to the
Time Range
filter. The options available under this filter will vary, depending on the dashboard that is active when you click the filter. All the charts and graphs get updated based on the
Time Range
and the filters selected, except when it says real time on the widget or the column.
The navigation bar on the top lets you select a supertenant or any of its subtenants you want to monitor. Keep in mind that the license information is available only at the supertenant level. That is because all the subtenants inherit the license from their parent supertenant.
Connect Method
allows you to select whether you want to see data for Mobile Users who are connected to Prisma Access using
Explicit Proxy
or
GlobalProtect
.
The
Summary
dashboard has the following widgets:

Open Alert Status

View all open alerts by severity for Remote Networks, Mobile Users, Service Connections, and Okyo Garde devices. The legend on the bottom right of the widget shows an aggregate of the critical, high, and medium open alerts across the four entities by severity.
View all Alerts
takes you to the
Alerts
dashboard so you can view the alerts in question.
If your environment is healthy and there are no issues needing your attention, this widget will not have any data to display.

Connectivity Status

This widget displays the number of Remote Networks sites, Mobile Users, and Okyo Garde devices connected in real time out of the total deployed, and the number of Service Connections that are online as of the last minute. It also displays the percentage increase or decrease in the number of connected sites for Mobile Users, Service Connections, and Okyo Garde devices as of the last
Time Range
selected. For Mobile Users, you can see the currently connected Mobile Users out of the total licensed Mobile Users as of the last minute. For Okyo Garde devices, you can see how many devices are connected out of the total number of licensed devices.
The data shown for
Mobile Users
is filtered on the option you select in
Connect Method
. If you select both
Explicit Proxy
and
GlobalProtect
, the data shown will be the combined number of currently connected Mobile Users and Okyo Garde devices.
The data shown in this widget is for licensed entities only.

Prisma Access Locations Status

These widgets display the overall network status of the Prisma Access locations for Remote Networks, Mobile Users, and Okyo Garde devices. The data in this widget comes from the actual Prisma Access location where you have activated your gateways or Service Connections. The ring charts in these widgets are color coded. Red indicates that all instances in the location are down, green indicates that all instances in the location are up and running, and yellow indicates that one or more instances are down.
Select
View Prisma Access Locations
to view the
Prisma Access Locations
dashboard, where you can see the detailed status of the location. Use the Prisma Access Location filter to view details about a specific location.
The data for Mobile Users is filtered on the option you select in
Connect Method
. If you select
Explicit Proxy
, this widget displays data for only Mobile Users who are connected to Prisma Access using explicit proxy. Likewise for GlobalProtect. If you select both
Explicit Proxy
and
GlobalProtect
, the widget displays data for each one individually.

Combined Traffic Distribution

This widget allows you to see the fraction of your data that goes through the internet, as well as the fraction of your data that is internal network traffic, which goes through the internal apps for security clearance. Internal apps are those that are running in your datacenter in headquarters.
The X-axis displays the time and the traffic is displayed on the y-axis.
  • The data shown on the X-axis will be for every 3 minutes when the
    Time Range
    selected is
    Last 15 Minutes
    ,
    Last 1 Hour
    , and
    Last 3 Hours
    .
  • The data shown in this widget is only for the currently selected supertenant or subtenant.
  • The data you see in this widget will pertain only to the node(s) for which you have purchased the license(s). For example, if you have not purchased the Remote Networks license, you will only see the Mobile Users data in the widget.
  • By default, the widget displays the combined traffic for both Mobile Users and Remote Networks as well as for their traffic that is routed through the Internet as well as internal network (datacenter). You can select or deselect any of the following to filter the data:
    Mobile Users - Internet, Mobile Users - Internal Network, Remote Networks - Internet, Remote Networks - Internal Network
    .
    The number displayed at the top of the widget is a combination of only the legends that you select.
    If no data is available for either Remote Networks or Mobile Users, the legends for that node will not be displayed.
  • Hovering your mouse cursor over a bar will show you a distribution of the traffic.
  • By default, the filters are set to the following values:
    • Prisma Access Locations
      is set to
      All
      . You can filter your data by selecting the location(s) for which you want to see the traffic data. If there is no data for the location(s) you selected, the widget will be empty.
    • Time Range
      is set to
      Last 1 Hour
      , which means the traffic distribution displayed will be for the last one hour. You can change this
      Time Range
      .
    • Although the
      Connect Method
      filter lets you select either
      GlobalProtect
      ,
      Explicit Proxy
      , or both, the data displayed for Mobile Users is specific to the GlobalProtect connections only. It does not include data for Explicit Proxy connections.
  • Hover your cursor over any bar to see a tool tip that indicates the traffic distribution among
    Mobile Users - Internet
    ,
    Mobile Users - Internal Network
    ,
    Remote Networks - Internet
    , and
    Remote Networks - Internal Network
    at any point in time within the selected
    Time Range
    .

Licensing

Monitor your Remote Network and Mobile Users license expiration dates through this widget. This widget shows you how long you have before the licenses expire. The license expiration date is only applicable for the supertenant selected. It shows the license status for the Remote Networks, Mobile Users, and Service Connections licenses that the tenant holds. Because the subtenants inherit the supertenant license that they belong to and are not licensed separately, you do not see the license information for subtenants.

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