Summary Dashboard

The
Summary
dashboard is the default landing page. It shows you an overview of your Prisma Access environment. You can view all open alerts across Remote Networks, Service Connections, and Mobile Users, connectivity status of your networks at the tenant level. Also, you can view the license expiration details on the tenant level as well as the super tenant level.
You can select a pre-configured
Time Range
or set a custom time range within which to view your data. The
Time Range
filter is set to
Last 1 Hour
by default. See the Time Range Selection Filter topic for details on how to set the time range. Additionally, you can further filter your data using the options available under the blue filter icon next to the
Time Range
filter. The options available under this filter will vary depending on the dashboard that is active when you click the filter. All the charts and graphs get updated based on the
Time Range
and the filters selected except when it says real time on the widget or the column.
The navigation bar on the top lets you select a super tenant or any of its subtenants you want to monitor. Keep in mind that the license information is available only at the super tenant level. That is because all the subtenants inherit the license from their parent super tenant.
Connect Method
allows you to select whether you want to see data for Mobile Users who are connected to Prisma Access using
Explicit Proxy
or
GlobalProtect
.
This dashboard has the following widgets:

Open Alert Status

View all open alerts by severity for Remote Networks, Mobile Users, and Service Connections. The legend on the bottom right of the widget shows an aggregate of the critical, high, and medium open alerts across the three entities by severity.
View all Alerts
takes you to the
Alerts
dashboard.
If your environment is healthy and there are no issues needing your attention, this widget will not display any data since there is no data to be displayed.

Connectivity Status

This widget displays the number of Remote Networks sites and Mobile Users connected in real time out of the total deployed, and the number of Service Connections that are online as of the last minute. It also displays the percentage increase or decrease in the number of connected sites for Mobile Users and Service Connections as of the last time range selected. For Mobile Users you can see the currently connected Mobile Users out of the total licensed Mobile Users as of the last minute.
The data shown for
Mobile Users
is filtered on the option you select in
Connect Method
. If you select both
Explicit Proxy
and
GlobalProtect
, the data shown will be the combined number of currently connected Mobile Users.
The data shown in this widget is for licensed entities only.

Prisma Access Location Status

These widgets display the overall network status of the Prisma Access locations for Remote Networks and Mobile Users. The data in this widget comes from the actual Prisma Access location where you have activated your gateways or service connections.The ring charts in these widgets are color coded. Red indicates that all instances in the location are down, green indicates that all instances in the location are up and running, and yellow indicates that at least one or more instances are down.
View Prisma Access Locations for Remote Networks Sites
and
View Prisma Access Locations for Mobile Users
take you to the
Prisma Access Locations
dashboard where you can see the detailed status of the location.
The data for Mobile Users is filtered on the option you select in
Connect Method
. If you select
Explicit Proxy
, this widget displays data for only Mobile Users who are connected to Prisma Access using explicit proxy. Likewise for GlobalProtect. If you select both
Explicit Proxy
and
GlobalProtect
, the widget displays data for each one individually.

Licensing

Monitor your Remote Network and Mobile Users license expiration dates through this widget. This widget shows you how long before the licenses expire. The license expiration date is only applicable for the super tenant selected. It shows the license status for the Remote Networks, Mobile Users, and Service Connections licenses that the tenant holds. Since the subtenants inherit the supertenant license that they belong to and are not licensed separately, you do not see the license information for subtenants.

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