Configure More than Two Service Connections to a Headquarters or Data Center Location
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5.2 Preferred and Innovation
- 5.2 Preferred and Innovation
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- 5.0 Preferred and Innovation
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- 4.0 Preferred
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
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- Allocate Licenses for Prisma Access (Managed by Strata Cloud Manager)
- Plan Service Connections for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Add Additional Locations for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Enable Available Add-ons for Prisma Access (Managed by Strata Cloud Manager)
- Search for Subscription Details
- Share a License for Prisma Access (Managed by Strata Cloud Manager) and Add-ons
- Increase Subscription Allocation Quantity
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- Activate a License for Prisma Access (Managed by Strata Cloud Manager) and Prisma SD-WAN Bundle
- Activate and Edit a License for SASE 5G Through Common Services
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- Prisma Access Onboarding Workflow
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3.2 Preferred and Innovation
- 4.0 & Later
- 3.2 Preferred and Innovation
- 3.1 Preferred and Innovation
- 3.0 Preferred and Innovation
- 2.2 Preferred
- Prisma Access China
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- Prisma Access
- Prisma Access Infrastructure Management
- Cadence for Software and Content Updates for Prisma Access
- Use the Prisma Access App to Get Upgrade Alerts and Updates
- View Prisma Access Software Versions
- Zone Mapping
- Prisma Access APIs
- Prisma Access Deployment Progress and Status
- Troubleshoot the Prisma Access Deployment
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- Prisma Access Mobile User Deployments
- How the GlobalProtect App Selects a Prisma Access Location for Mobile Users
- Integrate Prisma Access with On-Premises Gateways
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- Set Equal Gateway Priorities for On-Premises and Prisma Access Gateways
- Set a Higher Gateway Priority for an On-Premises Gateway
- Set Higher Priorities for Multiple On-Premises Gateways
- Configure Priorities for Prisma Access and On-Premises Gateways
- Allow Mobile Users to Manually Select Specific Prisma Access Gateways
- Report Prisma Access Website Access Issues
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- Multitenancy Overview
- Multitenancy Configuration Overview
- Plan Your Multitenant Deployment
- Create an All-New Multitenant Deployment
- Enable Multitenancy and Migrate the First Tenant
- Add Tenants to Prisma Access
- Delete a Tenant
- Create a Tenant-Level Administrative User
- Sort Logs by Device Group ID in a Multitenant Deployment
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- Default Routes With Prisma Access Traffic Steering
- Traffic Steering in Prisma Access
- Traffic Steering Requirements
- Default Routes with Traffic Steering Example
- Default Routes with Traffic Steering Direct to Internet Example
- Default Routes with Traffic Steering and Dedicated Service Connection Example
- Prisma Access Traffic Steering Rule Guidelines
- Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
- Configure Traffic Steering in Prisma Access
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- Integrate Prisma Access With Other Palo Alto Networks Apps
- Integrate Third-Party Enterprise Browser with Explicit Proxy
- Integrate Third-Party NDRs with Prisma Access
- Juniper Mist Integration for SASE Health
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- Connect your Mobile Users in Mainland China to Prisma Access Overview
- Configure Prisma Access for Mobile Users in China
- Configure Real-Name Registration and Create the VPCs in Alibaba Cloud
- Attach the CEN and Specify the Bandwidth
- Create Linux Instances in the Alibaba Cloud VPCs
- Configure the Router Instances
- Onboard the GlobalProtect Gateway and Configure the Prisma Access Portal
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- AL_ZTNA_CONNECTOR_TUNNEL_DOWN
- New Features in Incidents and Alerts
- Known Issues
Configure More than Two Service Connections to a Headquarters or Data Center Location
How to configure more than two service connections to
an HQ or data center location.
When you use two tunnels for a high-bandwidth
service connection, there is only one traffic path left available
in case of a tunnel failure, which simplifies the configuration
of a failover path. If you use more than two connections for a high-bandwidth
connection, you need to perform additional configuration to ensure
a consistent behavior for tunnel failovers.
Because you use
a summarized subnet for tunnel failover, you need to explicitly
state the service connection tunnel to use if a failover occurs.
Since BGP routing chooses the shortest number of AS-PATHs for a
route, you can prepend AS-PATHs to routes to have BGP prefer a tunnel
in the case of a failover.
The following example shows routing
tables for a high-bandwidth service connection using three service
connections. If all three tunnels are up, Prisma Access uses the
more specific routes to reach the subnets in the headquarters or
data center location. Since the user is accessing a resource in
the 192.168.172.0/24 subnet, the service connection closest to the
mobile user checks its routing table and selects Tunnel 2 as the
path to the data center resource.

If
Tunnel 2 goes down, the more specific route to the resource in the
192.168.172.0/24 subnet is not available, so the service connection
closest to the user uses the summarized 192.168.168.0/21 subnet.
You have configured only one AS-PATH prepend for Service Connection
1; therefore, Prisma Access chooses Tunnel 1 as the failover path
because it has fewer AS-PATH prepends.

To
add prepends to routes if you are using a next-generation firewall
as the CPE, complete the following task.
- Select the virtual router BGP export profiles (NetworkVirtual RoutersBGPExport).
- Modify the export rule you created when you configured the service connections that has an Action of Allow.
- In the AS Path area, add a Prepend, then enter the number of AS-PATH prepends to add (2 in this example).
- Repeat Steps2and3for each export rule that has an Action of Allow, adding AS-PATH prepends to match the failover scenarios you have planned for your deployment.In the examples used in this section, you add an AS-PATH prepend of 1 for the tunnel to the data center location for Service Connection 1 (tunnel.1), an AS-PATH prepend of 2 for the tunnel used for Service Connection 2 (tunnel.2), and an AS-PATH prepend of 3 for the tunnel used for Service Connection 3 (tunnel.3).When complete, this example uses the following tunnels in the even of a failover:
- If tunnel.2 or tunnel.3 goes down, the traffic for the corresponding subnet fails over to tunnel.1, which has the shortest advertised AS-PATH.
- If tunnel.1 goes down, the traffic for its subnet (192.168.171.0/24) fails over to tunnel.2, which has the shortest advertised AS-PATH.
- Add backup PBF or policy-based routing policies to ensure symmetric return traffic in the event of a tunnel failure.While the AS-PATH prepends ensure that the traffic from Prisma Access to the data center uses a specific tunnel in the event of a failover, you must also ensure a symmetric return path for the traffic from the data center to Prisma Access. To ensure symmetric return, use PBF or policy-based routing policies that mirror the failover scenarios you created for traffic from Prisma Access to the data center.In this example, for tunnel.1 traffic that has a source IP of 192.168.171.0/24, you create a backup PBF Policy that forces return traffic to use tunnel.2 in the event of a failover. The first PBF rule becomes disabled if the tunnel monitor IP address is not reachable; when this failover occurs, the CPE (a next-generation firewall in this example) evaluates the next rule in the list.You then add more PBF rules to match the failover scenarios you created for traffic from Prisma Access to the data center.