Enable Mobile User Regional Redundancy
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Enable Mobile User Regional Redundancy

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Enable Mobile User Regional Redundancy

To ensure that your mobile users always have access to the services and applications that are accessible from service connections, enable network redundancy between the portals or gateways and service connections. This feature provides redundant network paths between the mobile user dataplane and service connections in different compute locations. Enabling redundancy provides users with more resilient access to resources behind service connections in a data center or headquarters locations. Because a service connection is required for mobile users to access resources from remote networks, users also have more resiliency in accessing resources in remote network locations.
  1. Create at least two service connections in different Prisma Access locations that map to unique compute locations.
    We recommend you to have multiple service connections to ensure there are alternate paths to the data center if the connectivity through one of the Prisma Access locations fails.
  2. Enable asymmetric routing with load sharing across service connections in your backbone routing options to choose the best alternate route in case of connectivity failure.
  3. Select the
    Enable Network Redundancy
    check box when you onboard mobile users.
    If you have already onboarded mobile users, edit the configuration settings in the
    Onboarding
    section.
    1. Select
      Panorama
      Cloud Services
      Configuration
      Mobile Users - GlobalProtect
      .
    2. Select the hostname in the
      Onboarding
      section.
    3. Select the
      Enable Network Redundancy
      check box.
    4. Click
      OK
      .
  4. Commit all your changes to Panorama and push the configuration changes to Prisma Access.
    1. Click
      Commit
      Commit and Push
      .
    2. Edit Selections
      and, in the
      Prisma Access
      tab, make sure that
      Mobile Users
      is selected in the
      Push Scope
      , then click
      OK
      .
    3. Click
      Commit and Push
      .

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