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    2. Prisma
    3. Prisma Access
    4. Prisma Access Administrator’s Guide (Panorama Managed)
    5. Prisma Access Overview
    6. Prisma Access APIs
    Download PDF
    Last Updated:
    Mar 13, 2023
    Current Version:
    3.2 Preferred and Innovation
    • Version 3.2 Preferred and Innovation
    • Version 3.1 Preferred and Innovation
    • Version 3.0 Preferred and Innovation
    • Version 2.2 Preferred

    Table of Contents


    Filter icon
    Filter
    Prisma Access Overview
    Prisma Access
    Prisma Access Infrastructure Management
    Releases and Upgrades
    Prisma Access Release Types
    Prisma Access Upgrade Types
    Cadence for Software and Content Updates for Prisma Access
    Prisma Access Dataplane Upgrades
    Dataplane Upgrade Overview
    Dataplane Upgrade Example
    Use the Prisma Access App to Get Upgrade Alerts and Updates
    View Prisma Access Software Versions
    Prisma Access Licensing
    Determine Your Prisma Access License Type from Panorama
    Cheat Sheet: Integrate ADEM with Panorama Managed Prisma Access
    Cheat Sheet: Integrate IoT Security with Panorama Managed Prisma Access
    Cheat Sheet: Enterprise DLP on Panorama Managed Prisma Access
    Visibility and Monitoring Features in the Prisma Access App
    Monitor Your Prisma Access Data Transfer Usage
    Plan for Prisma Access IP Address Changes
    IP Address Allocation For Mobile Users on Prisma Access
    Public IP Address Scaling Examples for Mobile Users
    Loopback IP Address Allocation for Mobile Users
    Remote Network IPSec Termination Nodes and Service IP Addresses on Prisma Access
    IP Address Changes For Remote Network Connections That Allocate Bandwidth by Location
    Service IP and Egress IP Address Allocation for Remote Networks
    Retrieve the IP Addresses for Prisma Access
    Prisma Access IP Address Retrieval Using the API Examples
    Pre-Allocate IP Addresses for Prisma Access Mobile User Locations
    Set Up Prisma Access IP Address Change Notifications
    Use Legacy Scripts to Retrieve Loopback Addresses
    Use the Legacy Script to Retrieve Mobile User IP Addresses
    Use the Legacy Script to Retrieve Public, Loopback, and Egress IP Addresses
    Zone Mapping
    Prisma Access APIs
    Prisma Access Deployment Progress and Status
    Troubleshoot the Prisma Access Deployment
    Activate and Install the Prisma Access Components
    Activate and Install Panorama Managed Prisma Access
    Verify Your Account Using the One-Time Password
    Transfer or Update Panorama Managed Prisma Access Licenses
    Reset Your Panorama Managed Prisma Access License
    Transfer or Update Prisma Access Licenses Between Panorama Appliances
    Configure Panorama Appliances in High Availability for Panorama Managed Prisma Access
    Prepare the Prisma Access Infrastructure and Service Connections
    Set Up Panorama Managed Prisma Access
    Prisma Access Service Infrastructure
    Service Infrastructure Requirements
    Configure the Service Infrastructure
    Prisma Access Service Connections
    Plan the Service Connections
    Create a Service Connection to Allow Access to Private Apps
    Verify Service Connection Status
    Create a Service Connection to Enable Access between Mobile Users and Remote Networks
    Prisma Access Locations
    Prisma Access Locations by Compute Location
    Prisma Access Locations by Region
    Map of North America Prisma Access Locations
    Explicit Proxy Locations
    Secure Mobile Users
    Prisma Access Mobile User Deployments
    GlobalProtect on Prisma Access
    Planning Checklist—GlobalProtect on Prisma Access
    IP Address Pools in a Mobile Users—GlobalProtect Deployment
    Set Up GlobalProtect on Panorama Managed Prisma Access
    Enable Mobile User Regional Redundancy
    How the GlobalProtect App Selects a Prisma Access Location for Mobile Users
    Explicit Proxy on Prisma Access
    How Explicit Proxy Works in Prisma Access
    How Explicit Proxy Identifies Users
    Planning Checklist—Explicit Proxy
    Set Up Your Explicit Proxy PAC File
    Secure Mobile Users with an Explicit Proxy
    Create Block Settings in an Explicit Proxy Deployment
    Use Special Objects to Restrict Explicit Proxy Internet Traffic to Source IP Addresses
    Monitor and Troubleshoot Explicit Proxy
    Monitor and Log Out GlobalProtect Users in Prisma Access
    View GlobalProtect Mobile Users from the Status Tab
    View GlobalProtect Mobile Users from the Monitor Tab
    How Prisma Access Counts GlobalProtect Mobile Users
    Manage GlobalProtect App Upgrades in Prisma Access
    Select the Active GlobalProtect App Version for Prisma Access
    Manage User Access to GlobalProtect App Updates from Prisma Access
    Perform Staged Updates of the GlobalProtect App on Prisma Access
    Deploy Explicit Proxy and GlobalProtect or a Third-Party VPN in Prisma Access
    Use Explicit Proxy with GlobalProtect and Third-Party VPNs Examples
    How Explicit Proxy Works With GlobalProtect
    Requirements and Recommendations for Using Explicit Proxy with GlobalProtect and Third-Party VPNs
    Use Explicit Proxy with GlobalProtect
    Use Explicit Proxy with Third-Party VPNs
    Integrate Prisma Access with On-Premises Gateways
    Manage Priorities for Prisma Access and On-Premises Gateways
    Set Equal Gateway Priorities for On-Premises and Prisma Access Gateways
    Set a Higher Gateway Priority for an On-Premises Gateway
    Set Higher Priorities for Multiple On-Premises Gateways
    Configure Priorities for Prisma Access and On-Premises Gateways
    Allow Mobile Users to Manually Select Specific Prisma Access Gateways
    Allow Listing for Mobile Users—GlobalProtect Deployments
    Manage Allow Listing for Existing Mobile User Deployments
    Manage Allow Listing for New Prisma Access Deployments
    Allow Listing Examples for Autoscale Events
    Fields in the Egress IP Allow List table
    Report Prisma Access Website Access Issues
    Use Remote Networks to Secure Branches
    Prisma Access Remote Network Deployments
    Planning Checklist—Prisma Access Remote Networks
    Onboard and Configure Remote Networks
    Configure Prisma Access for Networks—Allocating Bandwidth by Compute Location
    Configure Prisma Access for Networks—Allocating Bandwidth by Location
    Verify Remote Network Connection Status
    Verify Remote Connection BGP Status
    Plan to Migrate to an Aggregate Bandwidth Remote Network Deployment
    Migrate to the Aggregate Bandwidth Model
    Remote Network Locations with Overlapping Subnets
    Configure Remote Network and Service Connection Connected with a WAN Link
    Use Predefined IPSec Templates to Onboard Service and Remote Network Connections
    Onboard a Service Connection or Remote Network Connection Using Predefined Templates
    Onboard Multiple Remote Network Connections of the Same Type
    Supported IKE and IPSec Cryptographic Profiles for Common SD-WAN Devices
    Onboard Remote Networks with Configuration Import
    Fields in Remote Networks Table
    How to Calculate Remote Network Bandwidth
    Configure User-ID and User-Based Policies with Prisma Access
    Configure User-ID in Panorama Managed Prisma Access
    Configure User-ID for Remote Network Deployments
    Get User and Group Information Using the Cloud Identity Engine
    Populate User and Group Names in Security Policy Rules
    Populate User Group Names in Security Policy Rules Using the Cloud Identity Engine
    Populate User Group Names in Security Policy Rules Using a Master Device
    Configure an on-premises or VM-Series Firewall as a Master Device
    Use Long-Form DN Entries to Implement User- and Group-Based Policy
    Redistribute User-ID Information Between Prisma Access and On-Premises Firewalls
    Redistribute User-ID Information From Prisma Access to an On-Premise Firewall
    Redistribute User-ID Information From an On-Premises Firewall to Prisma Access
    Quality of Service in Prisma Access
    QoS Examples
    Configure QoS in Prisma Access
    QoS for Remote Networks
    QoS for Remote Networks Using Guaranteed Bandwidth and Bandwidth Allocation Ratios
    Change the Guaranteed Bandwidth For Remote Networks
    Select QoS Profiles for Remote Networks
    Configure Quality of Service in Prisma Access
    Configure Quality of Service for Clean Pipe
    Manage Multiple Tenants in Prisma Access
    Multitenancy Overview
    Multitenancy Configuration Overview
    Plan Your Multitenant Deployment
    Create an All-New Multitenant Deployment
    Enable Multitenancy and Migrate the First Tenant
    Add Tenants to Prisma Access
    Delete a Tenant
    Create a Tenant-Level Administrative User
    Control Role-Based Access for Tenant-Level Administrative Users
    Remove Plugin Access for a Tenant-Level Administrative User
    Sort Logs by Device Group ID in a Multitenant Deployment
    Prisma Access Advanced Deployments
    Advanced Deployments that Apply to All Prisma Access Types
    Add a New Compute Location for a Deployed Prisma Access Location
    IPv6 Support for Private App Access
    Private App Access Over IPv6 Examples
    Enable and Configure IPv6 Networking and IP Pools in Your Prisma Access Infrastructure
    Enable IPv6 Networking for a Mobile Users—GlobalProtect Deployment
    Enable IPv6 Networking for Service Connections
    Enable IPv6 Networking for Remote Networks
    DNS Resolution for Mobile Users—GlobalProtect and Remote Network Deployments
    DNS Resolution for Mobile Users—GlobalProtect Deployments
    DNS Resolution for Remote Networks
    How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
    Proxy Support for Prisma Access and Cortex Data Lake
    Prisma Access Service Connection Advanced Deployments
    Service Connection Multi-Cloud Redundancy
    Configure and Activate Service Connection Cloud Provider Redundancy for Panorama Managed Prisma Access
    Supported In-Country Active and Backup Cloud Provider Redundancy Locations
    Use Traffic Steering to Forward Internet-Bound Traffic to Service Connections
    Default Routes With Prisma Access Traffic Steering
    Traffic Steering in Prisma Access
    Traffic Steering Requirements
    Default Routes with Traffic Steering Example
    Default Routes with Traffic Steering Direct to Internet Example
    Default Routes with Traffic Steering and Dedicated Service Connection Example
    Prisma Access Traffic Steering Rule Guidelines
    Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
    Configure Traffic Steering in Prisma Access
    Routing for Service Connection Traffic
    Mobile User and Remote Network Routing to Service Connections
    Prisma Access Default Routing
    Prisma Access Hot Potato Routing
    Configure Routing Preferences
    Create a High-Bandwidth Network Using Multiple Service Connections
    Create a High-Bandwidth Connection to a Headquarters or Data Center Location
    Configure More than Two Service Connections to a Headquarters or Data Center Location
    Prisma Access Mobile Users—GlobalProtect Advanced Deployments
    Configure Multiple Portals in Prisma Access
    Dynamic DNS Registration Support for Mobile Users—GlobalProtect
    Enable DDNS for Mobile Users—GlobalProtect
    Verify Dynamic DNS Configuration
    Identification and Quarantine of Compromised Devices in a Prisma Access GlobalProtect Deployment
    Use Cases for Quarantine List Redistribution
    Configure Quarantine List Redistribution in Prisma Access
    Sinkhole IPv6 Traffic In Mobile Users—GlobalProtect Deployments
    Configure GlobalProtect to Disable Direct Access to the Local Network
    Set Up an IPv6 Sinkhole On the On-Premises Gateway
    Redistribute HIP Information with Prisma Access
    HIP Redistribution Overview
    Use Cases for HIP Redistribution
    Configure HIP Redistribution in Prisma Access
    View HIP Reports from Panorama
    Support for Gzip Encoding in Clientless VPN
    Prisma Access Mobile Users—Explicit Proxy Advanced Deployments
    Secure Users and Devices at Remote Networks With an Explicit Proxy
    Prisma Access Remote Network Advanced Deployments
    Provide Secure Inbound Access to Remote Network Locations
    Secure Inbound Access for Remote Network Sites
    Secure Inbound Access Examples
    Guidelines for Using Secure Inbound Access
    Configure Secure Inbound Access for Remote Network Sites
    Configure Secure Inbound Access for Remote Network Sites for Locations that Allocate Bandwidth by Location
    Configure Secure Inbound Access for Remote Network Sites
    Create a High-Bandwidth Network for a Remote Site
    Create a High-Bandwidth Remote Network Connection
    Create and Configure Prisma Access for Clean Pipe
    Prisma Access for Clean Pipe Overview
    Clean Pipe Use Cases
    Clean Pipe Examples
    Clean Pipe and Partner Interconnect Requirements
    Configure Prisma Access for Clean Pipe
    Enable Multitenancy and Create a Tenant
    Complete the Clean Pipe Configuration
    • Prisma Access Overview
      • Prisma Access
      • Prisma Access Infrastructure Management
      • Releases and Upgrades
        • Prisma Access Release Types
        • Prisma Access Upgrade Types
      • Cadence for Software and Content Updates for Prisma Access
      • Prisma Access Dataplane Upgrades
        • Dataplane Upgrade Overview
        • Dataplane Upgrade Example
      • Use the Prisma Access App to Get Upgrade Alerts and Updates
      • View Prisma Access Software Versions
      • Prisma Access Licensing
        • Determine Your Prisma Access License Type from Panorama
        • Cheat Sheet: Integrate ADEM with Panorama Managed Prisma Access
        • Cheat Sheet: Integrate IoT Security with Panorama Managed Prisma Access
        • Cheat Sheet: Enterprise DLP on Panorama Managed Prisma Access
        • Visibility and Monitoring Features in the Prisma Access App
        • Monitor Your Prisma Access Data Transfer Usage
      • Plan for Prisma Access IP Address Changes
        • IP Address Allocation For Mobile Users on Prisma Access
          • Public IP Address Scaling Examples for Mobile Users
          • Loopback IP Address Allocation for Mobile Users
        • Remote Network IPSec Termination Nodes and Service IP Addresses on Prisma Access
        • IP Address Changes For Remote Network Connections That Allocate Bandwidth by Location
        • Service IP and Egress IP Address Allocation for Remote Networks
      • Retrieve the IP Addresses for Prisma Access
        • Prisma Access IP Address Retrieval Using the API Examples
        • Pre-Allocate IP Addresses for Prisma Access Mobile User Locations
        • Set Up Prisma Access IP Address Change Notifications
        • Use Legacy Scripts to Retrieve Loopback Addresses
          • Use the Legacy Script to Retrieve Mobile User IP Addresses
          • Use the Legacy Script to Retrieve Public, Loopback, and Egress IP Addresses
      • Zone Mapping
      • Prisma Access APIs
      • Prisma Access Deployment Progress and Status
      • Troubleshoot the Prisma Access Deployment
    • Activate and Install the Prisma Access Components
      • Activate and Install Panorama Managed Prisma Access
      • Verify Your Account Using the One-Time Password
      • Transfer or Update Panorama Managed Prisma Access Licenses
        • Reset Your Panorama Managed Prisma Access License
        • Transfer or Update Prisma Access Licenses Between Panorama Appliances
      • Configure Panorama Appliances in High Availability for Panorama Managed Prisma Access
    • Prepare the Prisma Access Infrastructure and Service Connections
      • Set Up Panorama Managed Prisma Access
      • Prisma Access Service Infrastructure
        • Service Infrastructure Requirements
        • Configure the Service Infrastructure
      • Prisma Access Service Connections
        • Plan the Service Connections
        • Create a Service Connection to Allow Access to Private Apps
          • Verify Service Connection Status
        • Create a Service Connection to Enable Access between Mobile Users and Remote Networks
      • Prisma Access Locations
        • Prisma Access Locations by Compute Location
        • Prisma Access Locations by Region
        • Map of North America Prisma Access Locations
        • Explicit Proxy Locations
    • Secure Mobile Users
      • Prisma Access Mobile User Deployments
      • GlobalProtect on Prisma Access
        • Planning Checklist—GlobalProtect on Prisma Access
        • IP Address Pools in a Mobile Users—GlobalProtect Deployment
        • Set Up GlobalProtect on Panorama Managed Prisma Access
          • Enable Mobile User Regional Redundancy
      • How the GlobalProtect App Selects a Prisma Access Location for Mobile Users
      • Explicit Proxy on Prisma Access
        • How Explicit Proxy Works in Prisma Access
        • How Explicit Proxy Identifies Users
        • Planning Checklist—Explicit Proxy
        • Set Up Your Explicit Proxy PAC File
        • Secure Mobile Users with an Explicit Proxy
          • Create Block Settings in an Explicit Proxy Deployment
          • Use Special Objects to Restrict Explicit Proxy Internet Traffic to Source IP Addresses
        • Monitor and Troubleshoot Explicit Proxy
      • Monitor and Log Out GlobalProtect Users in Prisma Access
        • View GlobalProtect Mobile Users from the Status Tab
        • View GlobalProtect Mobile Users from the Monitor Tab
        • How Prisma Access Counts GlobalProtect Mobile Users
      • Manage GlobalProtect App Upgrades in Prisma Access
        • Select the Active GlobalProtect App Version for Prisma Access
        • Manage User Access to GlobalProtect App Updates from Prisma Access
        • Perform Staged Updates of the GlobalProtect App on Prisma Access
      • Deploy Explicit Proxy and GlobalProtect or a Third-Party VPN in Prisma Access
        • Use Explicit Proxy with GlobalProtect and Third-Party VPNs Examples
        • How Explicit Proxy Works With GlobalProtect
        • Requirements and Recommendations for Using Explicit Proxy with GlobalProtect and Third-Party VPNs
        • Use Explicit Proxy with GlobalProtect
        • Use Explicit Proxy with Third-Party VPNs
      • Integrate Prisma Access with On-Premises Gateways
      • Manage Priorities for Prisma Access and On-Premises Gateways
        • Set Equal Gateway Priorities for On-Premises and Prisma Access Gateways
        • Set a Higher Gateway Priority for an On-Premises Gateway
        • Set Higher Priorities for Multiple On-Premises Gateways
        • Configure Priorities for Prisma Access and On-Premises Gateways
        • Allow Mobile Users to Manually Select Specific Prisma Access Gateways
      • Allow Listing for Mobile Users—GlobalProtect Deployments
        • Manage Allow Listing for Existing Mobile User Deployments
        • Manage Allow Listing for New Prisma Access Deployments
        • Allow Listing Examples for Autoscale Events
        • Fields in the Egress IP Allow List table
      • Report Prisma Access Website Access Issues
    • Use Remote Networks to Secure Branches
      • Prisma Access Remote Network Deployments
      • Planning Checklist—Prisma Access Remote Networks
      • Onboard and Configure Remote Networks
        • Configure Prisma Access for Networks—Allocating Bandwidth by Compute Location
        • Configure Prisma Access for Networks—Allocating Bandwidth by Location
        • Verify Remote Network Connection Status
        • Verify Remote Connection BGP Status
      • Plan to Migrate to an Aggregate Bandwidth Remote Network Deployment
        • Migrate to the Aggregate Bandwidth Model
      • Remote Network Locations with Overlapping Subnets
      • Configure Remote Network and Service Connection Connected with a WAN Link
      • Use Predefined IPSec Templates to Onboard Service and Remote Network Connections
        • Onboard a Service Connection or Remote Network Connection Using Predefined Templates
        • Onboard Multiple Remote Network Connections of the Same Type
        • Supported IKE and IPSec Cryptographic Profiles for Common SD-WAN Devices
      • Onboard Remote Networks with Configuration Import
        • Fields in Remote Networks Table
      • How to Calculate Remote Network Bandwidth
    • Configure User-ID and User-Based Policies with Prisma Access
      • Configure User-ID in Panorama Managed Prisma Access
      • Configure User-ID for Remote Network Deployments
      • Get User and Group Information Using the Cloud Identity Engine
      • Populate User and Group Names in Security Policy Rules
        • Populate User Group Names in Security Policy Rules Using the Cloud Identity Engine
        • Populate User Group Names in Security Policy Rules Using a Master Device
          • Configure an on-premises or VM-Series Firewall as a Master Device
        • Use Long-Form DN Entries to Implement User- and Group-Based Policy
      • Redistribute User-ID Information Between Prisma Access and On-Premises Firewalls
        • Redistribute User-ID Information From Prisma Access to an On-Premise Firewall
        • Redistribute User-ID Information From an On-Premises Firewall to Prisma Access
    • Quality of Service in Prisma Access
      • QoS Examples
      • Configure QoS in Prisma Access
      • QoS for Remote Networks
        • QoS for Remote Networks Using Guaranteed Bandwidth and Bandwidth Allocation Ratios
        • Change the Guaranteed Bandwidth For Remote Networks
        • Select QoS Profiles for Remote Networks
      • Configure Quality of Service in Prisma Access
      • Configure Quality of Service for Clean Pipe
    • Manage Multiple Tenants in Prisma Access
      • Multitenancy Overview
      • Multitenancy Configuration Overview
      • Plan Your Multitenant Deployment
      • Create an All-New Multitenant Deployment
      • Enable Multitenancy and Migrate the First Tenant
      • Add Tenants to Prisma Access
      • Delete a Tenant
      • Create a Tenant-Level Administrative User
      • Control Role-Based Access for Tenant-Level Administrative Users
        • Remove Plugin Access for a Tenant-Level Administrative User
      • Sort Logs by Device Group ID in a Multitenant Deployment
    • Prisma Access Advanced Deployments
      • Advanced Deployments that Apply to All Prisma Access Types
        • Add a New Compute Location for a Deployed Prisma Access Location
        • IPv6 Support for Private App Access
          • Private App Access Over IPv6 Examples
          • Enable and Configure IPv6 Networking and IP Pools in Your Prisma Access Infrastructure
          • Enable IPv6 Networking for a Mobile Users—GlobalProtect Deployment
          • Enable IPv6 Networking for Service Connections
          • Enable IPv6 Networking for Remote Networks
        • DNS Resolution for Mobile Users—GlobalProtect and Remote Network Deployments
          • DNS Resolution for Mobile Users—GlobalProtect Deployments
          • DNS Resolution for Remote Networks
        • How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
        • Proxy Support for Prisma Access and Cortex Data Lake
      • Prisma Access Service Connection Advanced Deployments
        • Service Connection Multi-Cloud Redundancy
          • Configure and Activate Service Connection Cloud Provider Redundancy for Panorama Managed Prisma Access
          • Supported In-Country Active and Backup Cloud Provider Redundancy Locations
        • Use Traffic Steering to Forward Internet-Bound Traffic to Service Connections
          • Default Routes With Prisma Access Traffic Steering
          • Traffic Steering in Prisma Access
          • Traffic Steering Requirements
          • Default Routes with Traffic Steering Example
          • Default Routes with Traffic Steering Direct to Internet Example
          • Default Routes with Traffic Steering and Dedicated Service Connection Example
          • Prisma Access Traffic Steering Rule Guidelines
          • Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
          • Configure Traffic Steering in Prisma Access
        • Routing for Service Connection Traffic
          • Mobile User and Remote Network Routing to Service Connections
          • Prisma Access Default Routing
          • Prisma Access Hot Potato Routing
          • Configure Routing Preferences
        • Create a High-Bandwidth Network Using Multiple Service Connections
          • Create a High-Bandwidth Connection to a Headquarters or Data Center Location
          • Configure More than Two Service Connections to a Headquarters or Data Center Location
      • Prisma Access Mobile Users—GlobalProtect Advanced Deployments
        • Configure Multiple Portals in Prisma Access
        • Dynamic DNS Registration Support for Mobile Users—GlobalProtect
          • Enable DDNS for Mobile Users—GlobalProtect
          • Verify Dynamic DNS Configuration
        • Identification and Quarantine of Compromised Devices in a Prisma Access GlobalProtect Deployment
          • Use Cases for Quarantine List Redistribution
          • Configure Quarantine List Redistribution in Prisma Access
        • Sinkhole IPv6 Traffic In Mobile Users—GlobalProtect Deployments
          • Configure GlobalProtect to Disable Direct Access to the Local Network
          • Set Up an IPv6 Sinkhole On the On-Premises Gateway
        • Redistribute HIP Information with Prisma Access
          • HIP Redistribution Overview
          • Use Cases for HIP Redistribution
          • Configure HIP Redistribution in Prisma Access
        • View HIP Reports from Panorama
        • Support for Gzip Encoding in Clientless VPN
      • Prisma Access Mobile Users—Explicit Proxy Advanced Deployments
        • Secure Users and Devices at Remote Networks With an Explicit Proxy
      • Prisma Access Remote Network Advanced Deployments
        • Provide Secure Inbound Access to Remote Network Locations
          • Secure Inbound Access for Remote Network Sites
          • Secure Inbound Access Examples
          • Guidelines for Using Secure Inbound Access
          • Configure Secure Inbound Access for Remote Network Sites
            • Configure Secure Inbound Access for Remote Network Sites for Locations that Allocate Bandwidth by Location
            • Configure Secure Inbound Access for Remote Network Sites
        • Create a High-Bandwidth Network for a Remote Site
          • Create a High-Bandwidth Remote Network Connection
    • Create and Configure Prisma Access for Clean Pipe
      • Prisma Access for Clean Pipe Overview
        • Clean Pipe Use Cases
        • Clean Pipe Examples
        • Clean Pipe and Partner Interconnect Requirements
      • Configure Prisma Access for Clean Pipe
        • Enable Multitenancy and Create a Tenant
        • Complete the Clean Pipe Configuration

    Document:Prisma Access Administrator’s Guide (Panorama Managed)


    Prisma Access APIs

    Download PDF
    Last Updated:
    Mar 13, 2023
    Current Version:
    3.2 Preferred and Innovation
    • Version 3.2 Preferred and Innovation
    • Version 3.1 Preferred and Innovation
    • Version 3.0 Preferred and Innovation
    • Version 2.2 Preferred

    Table of Contents


    Filter icon
    Filter
    Prisma Access Overview
    Prisma Access
    Prisma Access Infrastructure Management
    Releases and Upgrades
    Prisma Access Release Types
    Prisma Access Upgrade Types
    Cadence for Software and Content Updates for Prisma Access
    Prisma Access Dataplane Upgrades
    Dataplane Upgrade Overview
    Dataplane Upgrade Example
    Use the Prisma Access App to Get Upgrade Alerts and Updates
    View Prisma Access Software Versions
    Prisma Access Licensing
    Determine Your Prisma Access License Type from Panorama
    Cheat Sheet: Integrate ADEM with Panorama Managed Prisma Access
    Cheat Sheet: Integrate IoT Security with Panorama Managed Prisma Access
    Cheat Sheet: Enterprise DLP on Panorama Managed Prisma Access
    Visibility and Monitoring Features in the Prisma Access App
    Monitor Your Prisma Access Data Transfer Usage
    Plan for Prisma Access IP Address Changes
    IP Address Allocation For Mobile Users on Prisma Access
    Public IP Address Scaling Examples for Mobile Users
    Loopback IP Address Allocation for Mobile Users
    Remote Network IPSec Termination Nodes and Service IP Addresses on Prisma Access
    IP Address Changes For Remote Network Connections That Allocate Bandwidth by Location
    Service IP and Egress IP Address Allocation for Remote Networks
    Retrieve the IP Addresses for Prisma Access
    Prisma Access IP Address Retrieval Using the API Examples
    Pre-Allocate IP Addresses for Prisma Access Mobile User Locations
    Set Up Prisma Access IP Address Change Notifications
    Use Legacy Scripts to Retrieve Loopback Addresses
    Use the Legacy Script to Retrieve Mobile User IP Addresses
    Use the Legacy Script to Retrieve Public, Loopback, and Egress IP Addresses
    Zone Mapping
    Prisma Access APIs
    Prisma Access Deployment Progress and Status
    Troubleshoot the Prisma Access Deployment
    Activate and Install the Prisma Access Components
    Activate and Install Panorama Managed Prisma Access
    Verify Your Account Using the One-Time Password
    Transfer or Update Panorama Managed Prisma Access Licenses
    Reset Your Panorama Managed Prisma Access License
    Transfer or Update Prisma Access Licenses Between Panorama Appliances
    Configure Panorama Appliances in High Availability for Panorama Managed Prisma Access
    Prepare the Prisma Access Infrastructure and Service Connections
    Set Up Panorama Managed Prisma Access
    Prisma Access Service Infrastructure
    Service Infrastructure Requirements
    Configure the Service Infrastructure
    Prisma Access Service Connections
    Plan the Service Connections
    Create a Service Connection to Allow Access to Private Apps
    Verify Service Connection Status
    Create a Service Connection to Enable Access between Mobile Users and Remote Networks
    Prisma Access Locations
    Prisma Access Locations by Compute Location
    Prisma Access Locations by Region
    Map of North America Prisma Access Locations
    Explicit Proxy Locations
    Secure Mobile Users
    Prisma Access Mobile User Deployments
    GlobalProtect on Prisma Access
    Planning Checklist—GlobalProtect on Prisma Access
    IP Address Pools in a Mobile Users—GlobalProtect Deployment
    Set Up GlobalProtect on Panorama Managed Prisma Access
    Enable Mobile User Regional Redundancy
    How the GlobalProtect App Selects a Prisma Access Location for Mobile Users
    Explicit Proxy on Prisma Access
    How Explicit Proxy Works in Prisma Access
    How Explicit Proxy Identifies Users
    Planning Checklist—Explicit Proxy
    Set Up Your Explicit Proxy PAC File
    Secure Mobile Users with an Explicit Proxy
    Create Block Settings in an Explicit Proxy Deployment
    Use Special Objects to Restrict Explicit Proxy Internet Traffic to Source IP Addresses
    Monitor and Troubleshoot Explicit Proxy
    Monitor and Log Out GlobalProtect Users in Prisma Access
    View GlobalProtect Mobile Users from the Status Tab
    View GlobalProtect Mobile Users from the Monitor Tab
    How Prisma Access Counts GlobalProtect Mobile Users
    Manage GlobalProtect App Upgrades in Prisma Access
    Select the Active GlobalProtect App Version for Prisma Access
    Manage User Access to GlobalProtect App Updates from Prisma Access
    Perform Staged Updates of the GlobalProtect App on Prisma Access
    Deploy Explicit Proxy and GlobalProtect or a Third-Party VPN in Prisma Access
    Use Explicit Proxy with GlobalProtect and Third-Party VPNs Examples
    How Explicit Proxy Works With GlobalProtect
    Requirements and Recommendations for Using Explicit Proxy with GlobalProtect and Third-Party VPNs
    Use Explicit Proxy with GlobalProtect
    Use Explicit Proxy with Third-Party VPNs
    Integrate Prisma Access with On-Premises Gateways
    Manage Priorities for Prisma Access and On-Premises Gateways
    Set Equal Gateway Priorities for On-Premises and Prisma Access Gateways
    Set a Higher Gateway Priority for an On-Premises Gateway
    Set Higher Priorities for Multiple On-Premises Gateways
    Configure Priorities for Prisma Access and On-Premises Gateways
    Allow Mobile Users to Manually Select Specific Prisma Access Gateways
    Allow Listing for Mobile Users—GlobalProtect Deployments
    Manage Allow Listing for Existing Mobile User Deployments
    Manage Allow Listing for New Prisma Access Deployments
    Allow Listing Examples for Autoscale Events
    Fields in the Egress IP Allow List table
    Report Prisma Access Website Access Issues
    Use Remote Networks to Secure Branches
    Prisma Access Remote Network Deployments
    Planning Checklist—Prisma Access Remote Networks
    Onboard and Configure Remote Networks
    Configure Prisma Access for Networks—Allocating Bandwidth by Compute Location
    Configure Prisma Access for Networks—Allocating Bandwidth by Location
    Verify Remote Network Connection Status
    Verify Remote Connection BGP Status
    Plan to Migrate to an Aggregate Bandwidth Remote Network Deployment
    Migrate to the Aggregate Bandwidth Model
    Remote Network Locations with Overlapping Subnets
    Configure Remote Network and Service Connection Connected with a WAN Link
    Use Predefined IPSec Templates to Onboard Service and Remote Network Connections
    Onboard a Service Connection or Remote Network Connection Using Predefined Templates
    Onboard Multiple Remote Network Connections of the Same Type
    Supported IKE and IPSec Cryptographic Profiles for Common SD-WAN Devices
    Onboard Remote Networks with Configuration Import
    Fields in Remote Networks Table
    How to Calculate Remote Network Bandwidth
    Configure User-ID and User-Based Policies with Prisma Access
    Configure User-ID in Panorama Managed Prisma Access
    Configure User-ID for Remote Network Deployments
    Get User and Group Information Using the Cloud Identity Engine
    Populate User and Group Names in Security Policy Rules
    Populate User Group Names in Security Policy Rules Using the Cloud Identity Engine
    Populate User Group Names in Security Policy Rules Using a Master Device
    Configure an on-premises or VM-Series Firewall as a Master Device
    Use Long-Form DN Entries to Implement User- and Group-Based Policy
    Redistribute User-ID Information Between Prisma Access and On-Premises Firewalls
    Redistribute User-ID Information From Prisma Access to an On-Premise Firewall
    Redistribute User-ID Information From an On-Premises Firewall to Prisma Access
    Quality of Service in Prisma Access
    QoS Examples
    Configure QoS in Prisma Access
    QoS for Remote Networks
    QoS for Remote Networks Using Guaranteed Bandwidth and Bandwidth Allocation Ratios
    Change the Guaranteed Bandwidth For Remote Networks
    Select QoS Profiles for Remote Networks
    Configure Quality of Service in Prisma Access
    Configure Quality of Service for Clean Pipe
    Manage Multiple Tenants in Prisma Access
    Multitenancy Overview
    Multitenancy Configuration Overview
    Plan Your Multitenant Deployment
    Create an All-New Multitenant Deployment
    Enable Multitenancy and Migrate the First Tenant
    Add Tenants to Prisma Access
    Delete a Tenant
    Create a Tenant-Level Administrative User
    Control Role-Based Access for Tenant-Level Administrative Users
    Remove Plugin Access for a Tenant-Level Administrative User
    Sort Logs by Device Group ID in a Multitenant Deployment
    Prisma Access Advanced Deployments
    Advanced Deployments that Apply to All Prisma Access Types
    Add a New Compute Location for a Deployed Prisma Access Location
    IPv6 Support for Private App Access
    Private App Access Over IPv6 Examples
    Enable and Configure IPv6 Networking and IP Pools in Your Prisma Access Infrastructure
    Enable IPv6 Networking for a Mobile Users—GlobalProtect Deployment
    Enable IPv6 Networking for Service Connections
    Enable IPv6 Networking for Remote Networks
    DNS Resolution for Mobile Users—GlobalProtect and Remote Network Deployments
    DNS Resolution for Mobile Users—GlobalProtect Deployments
    DNS Resolution for Remote Networks
    How BGP Advertises Mobile User IP Address Pools for Service Connections and Remote Network Connections
    Proxy Support for Prisma Access and Cortex Data Lake
    Prisma Access Service Connection Advanced Deployments
    Service Connection Multi-Cloud Redundancy
    Configure and Activate Service Connection Cloud Provider Redundancy for Panorama Managed Prisma Access
    Supported In-Country Active and Backup Cloud Provider Redundancy Locations
    Use Traffic Steering to Forward Internet-Bound Traffic to Service Connections
    Default Routes With Prisma Access Traffic Steering
    Traffic Steering in Prisma Access
    Traffic Steering Requirements
    Default Routes with Traffic Steering Example
    Default Routes with Traffic Steering Direct to Internet Example
    Default Routes with Traffic Steering and Dedicated Service Connection Example
    Prisma Access Traffic Steering Rule Guidelines
    Configure Zone Mapping and Security Policies for Traffic Steering Dedicated Connections
    Configure Traffic Steering in Prisma Access
    Routing for Service Connection Traffic
    Mobile User and Remote Network Routing to Service Connections
    Prisma Access Default Routing
    Prisma Access Hot Potato Routing
    Configure Routing Preferences
    Create a High-Bandwidth Network Using Multiple Service Connections
    Create a High-Bandwidth Connection to a Headquarters or Data Center Location
    Configure More than Two Service Connections to a Headquarters or Data Center Location
    Prisma Access Mobile Users—GlobalProtect Advanced Deployments
    Configure Multiple Portals in Prisma Access
    Dynamic DNS Registration Support for Mobile Users—GlobalProtect
    Enable DDNS for Mobile Users—GlobalProtect
    Verify Dynamic DNS Configuration
    Identification and Quarantine of Compromised Devices in a Prisma Access GlobalProtect Deployment
    Use Cases for Quarantine List Redistribution
    Configure Quarantine List Redistribution in Prisma Access
    Sinkhole IPv6 Traffic In Mobile Users—GlobalProtect Deployments
    Configure GlobalProtect to Disable Direct Access to the Local Network