Troubleshoot the VeloCloud SD-WAN Remote Network

Use the following resources to troubleshoot issues with VeloCloud-Prisma Access deployments.
  • Prisma Access troubleshooting
    —Prisma Access provides logs that provide you with the status of remote tunnels and the status of each tunnel. To view these logs in Panorama, select
    To debug tunnel issues, you can filter for tunnel-specific logs by using the object identifier corresponding to that tunnel. The following figures show errors related to tunnel misconfiguration and negotiation issues.
  • VeloCloud troubleshooting
    —In the VMware SD-WAN Orchestrator, select
    . The following example shows a timeout error; this type of error can indicate mismatching proposals or a gateway connectivity error. The values to check are provided in the message text.

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