Prisma Access troubleshooting

—Prisma Access provides logs that provide you with the status of remote tunnels and the status of each tunnel. To view these logs in Panorama, select

Monitor

Logs

System

.

To debug tunnel issues, you can filter for tunnel-specific logs by using the object identifier corresponding to that tunnel. The following figures show errors related to tunnel misconfiguration and negotiation issues.

VeloCloud troubleshooting

—In the VMware SD-WAN Orchestrator, select

Monitor

Events

. The following example shows a timeout error; this type of error can indicate mismatching proposals or a gateway connectivity error. The values to check are provided in the message text.