PagerDuty alerts

You can configure Prisma Cloud to route alerts to PagerDuty. When Prisma Cloud detects anomalies, it generates alerts. Alerts are raised when the rules that make up your policy are violated.

Configuring PagerDuty

Create a new Prisma Cloud service, and get an integration key.
  1. Log into PagerDuty.
  2. Go to
    Configuration > Services
  3. Click
    New Service
  4. Under
    General Settings
    1. Name
      : Enter
      Prisma Cloud
  5. Under
    Integration Settings
    1. Integration Type
      : Select
      Use our API directly
      , the select
      Events API v2
    2. Integration Name
      : Enter
      Prisma Cloud
  6. Click
    Add Service
    . You’re taken to
    tab for the Prisma Cloud service.
  7. Copy the
    Integration Key
    , and set it aside. You’ll use it to configure the integration in Prisma Cloud Console.

Configuring alert frequency

You can configure the rate at which alerts are emitted. This is a global setting that controls the spamminess of the alert service. Alerts received during the specified period are aggregated into a single alert. For each alert profile, an alert is sent as soon as the first matching event is received. All subsequent alerts are sent once per period.
  1. Open Console, and go to
    Manage > Alerts
  2. In
    Aggregate audits every
    , specify the maximum rate that alerts should be sent.
    You can specify