Slack Alerts

Prisma Cloud lets you send alerts to Slack channels and users.

Configuring Slack

To integrate Prisma Cloud with Slack, you must enable incoming webhooks. Prisma Cloud uses incoming webhooks to post messages to Slack.
  1. Log into the page where you manage apps for your Slack workspace.
  2. In the
    Search App Directory
    box, enter
    Incoming Webhooks
    , and hit
  3. Click on the result.
  4. Click the green
    Add Configuration
  5. Enter the channel where you want Prisma Cloud to post.
  6. Click
    Add Incoming Webooks Integration
  7. Copy the
    Webhook URL
    and set it aside. You will use it when configuring Prisma Cloud.

Configuring alert frequency

You can configure the rate at which alerts are emitted. This is a global setting that controls the spamminess of the alert service. Alerts received during the specified period are aggregated into a single alert. For each alert profile, an alert is sent as soon as the first matching event is received. All subsequent alerts are sent once per period.
  1. Open Console, and go to
    Manage > Alerts
  2. In
    Aggregate audits every
    , specify the maximum rate that alerts should be sent.
    You can specify

Sending alerts to Slack

Alert profiles specify which events should trigger the alert machinery, and to which channel alerts are sent. You can send alerts to any combination of channels by creating multiple alert profiles.
Alert profiles consist of two parts:
(1) Alert settings — Who should get the alerts, and on what channel?
Configure Prisma Cloud to integrate with your messaging service and specify the people or places where alerts should be sent. For example, configure the email channel and specify a list of all the email addresses where alerts should be sent. Or for JIRA, configure the project where the issue should be created, a long with the type of issue, priority, assignee, and so on.
(2) Alert triggers — Which events should trigger an alert to be sent?
Specify which of the rules that make up your overall policy should trigger alerts.
If you use multi-factor authentication, you must create an exception or app-specific password to allow Console to authenticate to the service.

Create new alert profile

Create a new alert profile.
  1. In
    Manage > Alerts
    , click
    Add profile
  2. Enter a name for your alert profile.
  3. In
    , select