Cortex XSOAR alerts

Cortex XSOAR is a security orchestration, automation, and response (SOAR) platform. Prisma Cloud can send alerts, vulnerabilities, and compliance issues to XSOAR when your policies are violated. Prisma Cloud can be configured to send data when an entire policy, or even specific rules, are violated.

Configuring alert frequency

You can configure the rate at which alerts are emitted. This is a global setting that controls the spamminess of the alert service. Alerts received during the specified period are aggregated into a single alert. For each alert profile, an alert is sent as soon as the first matching event is received. All subsequent alerts are sent once per period.
  1. Open Console, and go to
    Manage > Alerts
  2. In
    Aggregate audits every
    , specify the maximum rate that alerts should be sent.
    You can specify

Send alerts to XSOAR

Alert profiles specify which events should trigger the alert machinery, and to which channel alerts are sent. You can send alerts to any combination of channels by creating multiple alert profiles.
Alert profiles consist of two parts:
(1) Alert settings — Who should get the alerts, and on what channel?
Configure Prisma Cloud to integrate with your messaging service and specify the people or places where alerts should be sent. For example, configure the email channel and specify a list of all the email addresses where alerts should be sent. Or for JIRA, configure the project where the issue should be created, a long with the type of issue, priority, assignee, and so on.
(2) Alert triggers — Which events should trigger an alert to be sent?
Specify which of the rules that make up your overall policy should trigger alerts.
If you use multi-factor authentication, you must create an exception or app-specific password to allow Console to authenticate to the service.

Create new alert profile

Create a new alert profile.
  1. In
    Manage > Alerts
    , click
    Add profile
  2. Enter a name for your alert profile.
  3. In
    , select
  4. In
    , select

Configure the channel

Configure the channel.
  1. In
    Console Name
    , choose the console name XSOAR should use to access your Prisma Cloud console.
  2. Copy the
    Console URL
    and save it for creating the integration in XSOAR.
  3. Copy the
    Project Name
    , and save it for creating the integration in XSOAR (the project name would only appear if you are using the projects feature).
  4. Copy the
    CA certificate
    and save it for creating the integration in XSOAR.