Prisma Cloud Compute Edition Administrator’s Guide
    : Slack Alerts
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    Prisma Cloud Compute Edition Administrator’s Guide

    Slack Alerts

    Table of Contents

    Slack Alerts

    Prisma Cloud lets you send alerts to Slack channels and users.

    Configuring Slack

    To integrate Prisma Cloud with Slack, enable the incoming webhooks. Prisma Cloud uses incoming webhooks to post messages to Slack. You must have an admin role to perform this action.
    1. Login to your Slack account and select
      Apps
       available inside the
      More
       menu in the top left of your sidebar.
    2. In
      App Directory
       search and select
      Incoming Webhooks
      .
    3. Click the green
      Add Configuration
       button.
    4. Enter the channel name where you want Prisma Cloud to post.
    5. Click
      Add Incoming Webhooks Integration
      .
    6. Copy and save the
      Webhook URL
       to be used when configuring Prisma Cloud.

    Configuring alert frequency

    You can configure the rate at which alerts are emitted. This is a global setting that controls the spamminess of the alert service. Alerts received during the specified period are aggregated into a single alert. For each alert profile, an alert is sent as soon as the first matching event is received. All subsequent alerts are sent once per period.
    1. Open Console, and go to
      Manage > Alerts
      .
    2. In
      General settings
      , select the default frequency for all alerts.
      You can specify
      Second
      ,
      Minute
      ,
      Hour
      ,
      Day
      .

    Sending alerts to Slack

    Alert profiles specify which events should trigger the alert machinery, and to which channel alerts are sent. You can send alerts to any combination of channels by creating multiple alert profiles.
    Alert profiles consist of two parts:
    (1) Alert settings — Who should get the alerts, and on what channel?
     Configure Prisma Cloud to integrate with your messaging service and specify the people or places where alerts should be sent. For example, configure the email channel and specify a list of all the email addresses where alerts should be sent. Or for JIRA, configure the project where the issue should be created, along with the type of issue, priority, assignee, and so on.
    (2) Alert triggers — Which events should trigger an alert to be sent?
     Specify which of the rules that make up your overall policy should trigger alerts.
    If you use multi-factor authentication, you must create an exception or app-specific password to allow Console to authenticate to the service.

    Create a new alert profile

    1. In
      Manage > Alerts
      , click
      Add profile
      .
    2. Enter a
      Profile name
      .
    3. In
      Provider
      , select
      Slack
      .
    4. Click
      Next
      .

    Configure the triggers

    1. In
      Select triggers
      , select the events that should trigger an alert to be sent.
    2. To specify specific rules that should trigger an alert, deselect
      All rules
      , and then select any individual rules.
    3. Click
      Next
      .

    Configure the channel

    1. In
      Settings
      , enter the
      Incoming webhook URL
       you generated in the first section.
    2. Enter Slack
      Users
       or Slack channel to whom you want to send alerts.
    3. Click
      Next
      .
    4. Review the
      Summary
       and test the configuration by selecting
      Send test alert
      .
    5. Click
      Save
      .

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