This article contains maintenance updates and technical details surrounnding it for Compute Console in Prisma Cloud Enterprise Edition.
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Upcoming Scheduled Maintenance
During scheduled maintenances, customers may experience intermittent failures across Compute services as they get updated.
Date of Maintenance:
Sunday, May 2, 2021
12AM to 3AM PST
Fixing errors with AWS credentials in Compute Consoles regarding a failure to retrieve AWS functions/metadata.
This fix is done via Console upgrade.
Upgrade version: 20.12.550
The issue is caused by the console using credentials that use the EC2 IAM role .
This type of credential queries the instance metadata service for the EC2 instance role when used and because Compute Consoles run in GCP, the credentials fail with error below -