Integrate Prisma Cloud with PagerDuty
Learn how to integrate Prisma™ Cloud with PagerDuty to
see alerts in your service or application.
Integrate Prisma™ Cloud with PagerDuty to
aid alerting, on-call scheduling, escalation policies, and incident
tracking to increase uptime of your apps, servers, websites, and
databases. When integrated, Prisma Cloud sends alerts to the PagerDuty
service so that your incident response teams are notified to investigate
and remediate the security incidents.
- Add a new service in PagerDuty and get the integration key. You have to provide this integration key in Prisma Cloud.
- Log in to PagerDuty.
- Click and add a+New Service.
- Complete theAdd a Serviceform.
- In theIntegration Settings, set theIntegration TypetoUse our API Directlyand selectEvents API V2.
- After you fill out all the details,Add Service.
- Copy and save theIntegration Key.You will need to enter this integration key in Prisma Cloudwhen you add this integration.
For more information about integrations with PagerDuty, see PagerDuty Documentation.
- Set up PagerDuty as an integration channel on Prisma Cloud.
- Log in to Prisma Cloud and select .
- +Add Newintegration.
- Set theIntegration Typetopagerduty.
- Enter theIntegration Keyof your service on PagerDuty.
- ClickNextand thenTest.
- Savethe integration.Prisma Cloud creates a test incident and sends it to your service in PagerDuty. To make sure that this integration is successful, look for the test integration in your PagerDuty Service.
- Modify an existing alert rule or create a new alert rule to send alert notifications to PagerDuty. (See Send Prisma Cloud Alert Notifications to Third-Party Tools.)
- View Prisma Cloud in PagerDuty.In PagerDuty, all the open alerts display the Incident State asTriggeredand all the resolved alerts display the Incident State asResolved.
