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    4. Prisma™ Cloud Administrator's Guide
    5. Get Started with Prisma Cloud
    6. Enable Access to the Prisma Cloud Console

    Enable Access to the Prisma Cloud Console

    List of NAT Gateway IP addresses for Prisma™ Cloud and the URLs/domains that you must add to an allow list.
    So that Prisma Cloud can connect to your cloud environments for monitoring and you can log in to the Prisma Cloud administrative console, you must allow the following IP addresses and hostnames that are used by different components which comprise the service.

    NAT Gateway IP Addresses for Prisma Cloud

    Prisma™ Cloud uses the following NAT gateway IP addresses. To ensure that you can access Prisma Cloud and the API for any integrations that you enabled between Prisma Cloud and your incidence response workflows, or for your Prisma Cloud Defenders to communicate with the Prisma Cloud Compute Console, review the list and update the IP addresses in your allow lists. In the event of disruption due to a disaster, to help backup data in a timely manner, add the Disaster Recovery (DR) IP addresses to your allow lists.
    • The Prisma Cloud URL indicates the region where your tenant is deployed. For example, your tenant is on app3 if your URL is https://app3.prismacloud.io/.
    • On the
      Compute
      Manage
      System
      Utilities
      , find the region in the URL for
      Path to Console
      . Use that region to identify the destination IP address, which you must allow or add as trusted to access the Prisma Cloud Compute console. For example, if the URL is https://us-west1.cloud.twistlock.com/us-xxxxxx,
      us-west1
       indicates your Compute console region.
      To install Prisma Cloud Defenders in Kubernetes cluster, in addition to being able to connect to the Prisma Cloud Compute Console, the nodes in your cluster must be able to access the Prisma Cloud cloud registry at registry-auth.twistlock.com.
    Prisma Cloud URL (AWS Region)
    Source IP Address to Allow
    Compute SaaS Console Region (GCP)
    DR IP Address to Allow
    app.prismacloud.io
    us-east-1 (N.Virginia)
    3.217.51.44
    3.218.144.244
    34.199.10.120
    34.205.176.82
    34.228.96.118
    52.201.19.205
    Only required for Code Security integrations with on-premises environments
    • 54.147.35.106
    • 3.210.87.2
    us-east1 (South Carolina)
    Egress: 34.75.54.101
    Ingress: 34.74.84.51
    52.25.108.159/32
    34.213.129.111/32
    44.242.81.208/32
    52.40.100.6/32
    54.71.172.241/32
    44.236.217.120/32
    app2.prismacloud.io
    us-east-2 (Ohio)
    3.16.7.30
    13.59.164.228
    18.191.115.70
    18.218.243.39
    18.221.72.80
    18.223.141.221
    Only required for Code Security integrations with on-premises environments
    • 3.139.149.174
    • 3.132.209.81
    us-east1 (South Carolina)
    Egress: 34.75.54.101
    Ingress: 34.74.84.51
    54.176.152.228/32
    54.193.231.56/32
    54.219.105.0/32
    52.8.73.14/32
    52.52.91.251/32
    54.215.34.77/32
    app3.prismacloud.io
    us-west-2 (Oregon)
    34.208.190.79
    52.24.59.168
    52.39.60.41
    52.26.142.61
    54.213.143.171
    54.218.131.166
    Only required for Code Security integrations with on-premises environments
    • 52.35.163.8
    • 44.231.203.74
    us-west1 (Oregon)
    Egress: 34.82.51.12
    Ingress: 104.198.109.73
    34.192.147.35/32
    34.205.10.23/32
    54.221.206.73/32
    54.145.56.75/32
    54.152.99.85/32
    52.73.209.182/32
    app4.prismacloud.io
    us-west-1 (N.California)
    13.52.27.189
    13.52.105.217
    13.52.157.154
    13.52.175.228
    52.52.50.152
    52.52.110.223
    Only required for Code Security integrations with on-premises environments
    • 50.18.117.136
    • 54.215.44.246
    us-west1 (Oregon)
    Egress: 35.233.225.166, 34.82.51.12
    Ingress: 104.198.109.73
    3.18.55.196/32
    3.18.59.163/32
    3.141.248.48/32
    3.135.129.242/32
    3.22.165.22/32
    3.141.146.82/32
    app5.prismacloud.io
    us-east-2 (Ohio)
    3.128.141.242
    3.129.241.104
    3.130.104.173
    3.136.191.187
    13.59.109.178
    18.190.115.80
    us-east1 (South Carolina)
    Egress: 35.196.73.150, 34.75.54.101
    Ingress: 34.74.84.51
    app.anz.prismacloud.io
    ap-southeast-2 (Sydney)
    3.104.252.91
    13.210.254.18
    13.239.110.68
    52.62.75.140
    52.62.194.176
    54.66.215.148
    Only required for Code Security integrations with on-premises environments
    • 52.64.90.100
    • 54.206.227.53
    asia-northeast1 (Tokyo, Japan
    or
    australia-southeast1 (Sydney, Australia)
    Egress: 35.194.113.255 or 35.244.121.190
    Ingress: 35.200.123.236 or 35.189.44.184
    app.ca.prismacloud.io
    ca-central-1 (Canada - Central)
    15.223.59.158
    15.223.96.201
    15.223.127.111
    52.60.127.179
    99.79.30.121
    35.182.209.121
    Only required for Code Security integrations with on-premises environments
    • 35.183.55.7
    • 3.98.207.92
    northamerica-northeast1 (Montréal, Québec)
    Egress: 35.203.59.190
    Ingress: 35.203.31.67
    app.prismacloud.cn
    cn-northwest-1 (Ningxia)
    52.82.89.61
    52.82.102.153
    52.82.104.173
    52.83.179.1
    52.83.70.13
    52.83.77.73
    Compute SaaS not supported
    app.ind.prismacloud.io
    15.207.175.101
    15.207.56.212
    3.108.163.21
    3.109.149.80
    35.154.114.39
    65.1.154.7
    asia-south1-a(Mumbai)
    Egress: 35.200.249.161
    Ingress: 35.200.140.118
    app.uk.prismacloud.io
    eu-west2 (London)
    3.9.200.0
    18.133.126.85
    18.134.251.157
    18.168.9.241
    18.168.51.89
    35.176.57.39
    Only required for Code Security integrations with on-premises environments
    • 3.9.243.250
    • 18.133.59.44
    europe-west2 (London)
    Egress: 34.105.197.208
    Ingress: 34.89.87.128
    app.eu.prismacloud.io
    eu-central-1 (Frankfurt)
    3.121.64.255
    3.121.248.165
    3.121.107.154
    3.124.113.11
    18.184.105.224
    18.185.81.104
    Only required for Code Security integrations with on-premises environments
    • 3.69.215.10
    • 18.159.139.221
    europe-west3 (Frankfurt, Germany)
    Egress: 34.107.65.220
    Ingress: 34.107.91.105
    34.247.199.145/32
    3.248.43.139/32
    54.73.199.140/32
    52.209.24.141/32
    52.211.138.79/32
    52.208.61.249/32
    app2.eu.prismacloud.io
    eu-west-1 (Ireland)
    18.200.200.125
    3.248.26.245
    99.81.226.57
    52.208.244.121
    18.200.207.86
    63.32.161.197
    Only required for Code Security integrations with on-premises environments
    • 54.170.182.84
    • 79.125.19.221
    europe-west3 (Frankfurt, Germany)
    Egress: 34.89.249.72, 34.107.65.220
    Ingress: 34.107.91.105
    3.65.146.60/32
    18.198.160.165/32
    18.194.43.28/32
    3.65.81.38/32
    3.65.16.200/32
    3.65.81.86/32
    app.gov.prismacloud.io
    us-gov-west-1 (AWS GovCloud US-West)
    15.200.146.166
    15.200.89.211
    us-west1 (Oregon)
    Egress: 35.233.225.166, 34.82.51.12
    Ingress: 104.198.109.73
    app.sg.prismacloud.io
    ap-southeast-1 (Singapore)
    13.250.248.219
    18.139.183.196
    52.76.28.40
    52.76.70.227
    52.221.36.124
    52.221.157.53
    Only required for Code Security integrations with on-premises environments
    • 3.0.37.2
    • 54.251.48.202
    asia-southeast1 (Singapore)
    Egress: 35.198.194.238
    Ingress: 34.87.137.141
    Data Security on Prisma Cloud US
    3.128.230.117
    3.22.23.119
    3.14.212.156
    Data Security on Prisma Cloud EU
    3.64.66.135
    18.198.52.216
    3.127.191.112
    Egress-From Defenders to Console; Ingress-From Console in to your environment for alerts.
    Due to compliance reasons, backup/Disaster Recovery (DR) IP addresses are not supported in some regions.

    Prisma Cloud Administrative Console

    Allow access to the following domains, to use the Prisma Cloud user interface:
    • Palo Alto Networks sub domains.
      You can add *.paloaltonetworks.com to include all of the following URLs:
      • apps.paloaltonetworks.com
      • autofocus.paloaltonetworks.com
      • docs.paloaltonetworks.com
      • identity.paloaltonetworks.com
      • live.paloaltonetworks.com
      • login.paloaltonetworks.com
      • support.paloaltonetworks.com
        Some additional URLs are also required, for the linked support domains.
    • Prisma Cloud tenant URL
      The URL for Prisma Cloud varies depending on the region and cluster on which your tenant is deployed. Your welcome email will include one of the following URLs that is specific to the tenant provisioned for you:
      • https://app.prismacloud.io
      • https://app2.prismacloud.io
      • https://app3.prismacloud.io
      • https://app4.prismacloud.io
      • https://app5.prismacloud.io
      • https://app.anz.prismacloud.io
      • https://app.ca.prismacloud.io
      • https://app.eu.prismacloud.io
      • https://app2.eu.prismacloud.io
      • https://app.gov.prismacloud.io
      • https://app.ind.prismacloud.io
      • https://app.sg.prismacloud.io
      • https://app.prismacloud.cn
      • https://app.uk.prismacloud.io
    • Prisma Cloud API interface
      api*.*.prismacloud.io. See API URLs for your Prisma Cloud tenant.
    • URLs associated with the sign-in and status updates for Prisma Cloud
      • assets.adobedtm.com
      • cloudfront.net
      • dpm.demdex.net
      • google.com
      • google.com/recaptcha/
      • gstatic.com
      • gstatic.com/recaptcha/
      • polyfill.io
    • wss://*.prismacloud.io
    • Cloud Workload Protection (CWP) capabilities
      *.twistlock.com, for access to the CWP capabilities available on the
      Compute
       tab on the Prisma Cloud console.
    • Cloud Network Security (CNS) /Microsegmentation capabilities
      *.network.prismacloud.io, for access to the Microsegmentation capabilities that are enabled on the
      Network Security
       tab on the Prisma Cloud console.
    • Code Security capabilities
      • *.bridgecrew.cloud, for the Code Security capabilities that are enabled on the
        Code
         and
        Settings
         tab on the Prisma Cloud console.
      • To onboard a VCS/SCM integration or to scan Pull Requests, enable outbound communication from the VCS provider / on-prem server to the following IP addresses:
        • 10.236.14.127
        • 10.236.9.16
      • When using Checkov to scan repositories and report the findings, you must allow access to the following domains if:
        You’re running Checkov within your pipeline, enable access for the machine running Checkov.
        If you’re running the IDE extension on your local machine, enable access on the local machine.
        Prisma Cloud URL is on
        API Gateway
        S3 bucket for uploading findings
        S3 bucket for routing to the correct S3 bucket
        app3
        api3.prismacloud.io
        bc-scanner-results-890234264427-prod.s3.us-west-2.amazonaws.com
        bc-scanner-results-890234264427-prod.s3.us-west-2.amazonaws.com
        app0
        api0.prismacloud.io
        bc-scanner-results-469330042197-prod.s3.us-east-1.amazonaws.com
        bc-scanner-results-469330042197-prod.s3.us-west-2.amazonaws.com
        app
        api.prismacloud.io
        bc-scanner-results-838878234734-prod.s3.us-east-1.amazonaws.com
        bc-scanner-results-838878234734-prod.s3.us-west-2.amazonaws.com
        app2
        api2.prismacloud.io
        bc-scanner-results-612480224350-prod.s3.us-east-2.amazonaws.com
        bc-scanner-results-612480224350-prod.s3.us-west-2.amazonaws.com
        app4
        api4.prismacloud.io
        bc-scanner-results-540411623009-prod.s3.us-west-1.amazonaws.com
        bc-scanner-results-540411623009-prod.s3.us-west-2.amazonaws.com
        app5
        api5.prismacloud.io
        bc-scanner-results-700766934309-prod.s3.us-east-2.amazonaws.com
        bc-scanner-results-700766934309-prod.s3.us-west-2.amazonaws.com
        app.ca
        api.ca.prismacloud.io
        bc-scanner-results-205367576728-prod.s3.ca-central-1.amazonaws.com
        bc-scanner-results-205367576728-prod.s3.us-west-2.amazonaws.com
        app.eu
        api.eu.prismacloud.io
        bc-scanner-results-836922451682-prod.s3.eu-central-1.amazonaws.com
        bc-scanner-results-836922451682-prod.s3.us-west-2.amazonaws.com
        app2.eu
        api2.eu.prismacloud.io
        bc-scanner-results-800009193461-prod.s3.eu-west-1.amazonaws.com
        bc-scanner-results-800009193461-prod.s3.us-west-2.amazonaws.com
        app-uk
        api.uk.prismacloud.io
        bc-scanner-results-580360239683-prod.s3.eu-west-2.amazonaws.com
        bc-scanner-results-580360239683-prod.s3.us-west-2.amazonaws.com
        app.sg
        api.sg.prismacloud.io
        bc-scanner-results-277833049433-prod.s3.ap-southeast-1.amazonaws.com
        bc-scanner-results-277833049433-prod.s3.us-west-2.amazonaws.com
        app.anz
        api.anz.prismacloud.io
        bc-scanner-results-607751493482-prod.s3.ap-southeast-2.amazonaws.com
        bc-scanner-results-607751493482-prod.s3.us-west-2.amazonaws.com
    • Adoption Advisor
      *.ingest.sentry.io
    • Launch Darkly
      *.launchdarkly.com, to enable preview access to features. Also refer to the public IP address list for Launch Darkly.
    • Pendo
      Prisma Cloud uses Pendo for in-app analytics.
      • app.pendo.io
      • data.pendo.io
      • cdn.pendo.io
      • us.pendo.io, *.us.pendo.io
      • *.storage.googleapis.com
    • Feature request submissions
      • prismacloud.ideas.aha.io cdn.aha.io
      • secure.gravatar.com
      • s3.amazonaws.com
    • Images and fonts
      • use.typekit.net
      • p.typekit.net
      • fonts.googleapis.com
      • *.storage.googleapis.com
      • fonts.gstatic.com
      • mt.google.com
    • Palo Alto Support Portal and LiveCommunity
      • static.cloud.coveo.com
      • platform.cloud.coveo.com
      • nebula-cdn.kampyle.com
      • maxcdn.bootstrapcdn.com
      • use.fontawesome.com
      • ajax.googleapis.com
      • prod.hosted.lithcloud.com
      • static.hotjar.com
      • vars.hotjar.com
      • assets.adobedtm.com
      • paloaltonetworks.hosted.panopto.com
      • cdn.embed.ly
      • tag.demandbase.com
      • paloaltonetworks.d1.sc.omtrdc.net
      • cloudfront.net
      • cdn.pendo.io
      • data.pendo.io
      • firestore.googleapis.com
      • use.typekit.net
      • p.typekit.net
      • *.youtube.com

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