View Alarms and take necessary action to resolve them.
You can review the alarm notifications and
take the necessary action to rectify the issue or error. You can
filter the alarms and also set up email notifications.
to view the Alarm Center
that lists all the alarm notifications.
Alarms are sorted based on the time of occurrence. The
latest alarms are displayed at the top. The alarm notifications
are retained for 30 days from the time they are generated.
Filter alarms based on:
—Past 24 hours, past 7 days, or
—Integrations, Cloud Account, License, or all
—High (red, indicates complete failure), medium
(orange, indicates partial failure), low (yellow), or all
colored strip on the left of each alarm signifies its severity.
case of Cloud Accounts, high severity alarm indicates an authentication
issue and medium severity indicates a missing permissions issue.
Prisma Cloud only generates high severity alarms for Integration
based issues, which indicates that the Integration has failed.
The Alarms tab ticker highlights the number of unread
notifications. Once you click on a notification, it changes from
unread to read.
Information such as error code and relevant messages
Use the filters to get a specific list of alarms.
if you want to remove the notification from
the alarm center. Once deleted, a similar alarm will not appear
for the next 24 hours, if the same error occurs in that time period.
After 24 hours, a similar error will generate a new alarm notification.
Depending on the alarm type, the License, Integrations,
or Cloud Accounts page is displayed, which shows the details of
the License, Integration, or Cloud Account that has failed or caused this
Review the Integration parameters or Cloud Account details and
take further action to rectify the failure.
—An alarm is raised on the
last day of the month if your monthly usage is >80% (configurable
limit) of the credits purchased.
—An alarm is raised 1 month before your
license expires (for non-POC tenants).
Module Activation Failure
—An alarm is raised for any
module provisioning failures.