Create an Alert Rule for Run-Time Checks
Use alert rules to define the policy rule violations
within specific cloud accounts that trigger alert notifications
to a particular destination.
After you have deployed your resources on
the cloud platform of your choice, alert rules (for run-time checks)
enable you to define the policy violations in a selected set of
cloud accounts for which you want to trigger alerts.
When
you create an alert rule for run-time checks, you select the account
groups to which the rule applies and the corresponding set of policies
for which you want to trigger alerts. You can add more granularity
to the rule by excluding some cloud accounts from the selected account
groups, by specifying specific regions for which to send alerts,
and even by narrowing down the rule to specific cloud resources
identified by resource tags. This provides you with flexibility
in how you manage alerts and ensures that you can adhere to the administrative
boundaries you defined. You can create a single alert rule that
alerts on all policy rules or you can define granular alert rules
that send very specific sets of alerts for specific cloud accounts,
regions, and even resources to specific destinations.
When
you create an alert rule, you can Configure Prisma Cloud to Automatically Remediate Alerts, which enables
Prisma Cloud to automatically run the CLI command required to remediate
the policy violation directly in your cloud environments. Automated
remediation is only available for default policies (Config policies
only) that are designated as Remediable (
) on the
) on the Policies
page.In
addition, if you Configure External Integrations on Prisma Cloud with third-party
tools, defining granular alert rules enables you to send only the
alerts you need to enhance your existing operational, ticketing,
notification, and escalation workflows with the addition of Prisma
Cloud alerts on policy violations in all your cloud environments.
To see any existing integrations, go to .
- Select andAdd Alert Rule.
- InAdd Details, enter aNamefor the alert rule and, optionally, aDescriptionto communicate the purpose of the rule.
- You can enable the optionalAuto-Actions,Alert Notifications, andAuto-Remediationsettings up front. If you enable any of these options, they are displayed as additional steps in the alert rule creation process, for example, if you enableAlert Notifications, theConfigure Notificationsstep is displayed.If you enableAutomated-Remediation, the list of policies shows only Remediable (
) policies
- Next.
- Assign Targetsto add more granularity for which cloud resources trigger alerts for this alert rule, and then provide more criteria as needed:
- Select theAccount Groupsto which you want this alert rule to apply.
- Exclude Cloud Accounts and Regionsfrom your selected Account Group—If there are some cloud accounts and regions in the selected account groups for which you do not want to trigger alerts, select the accounts and regions from the list.
- SelectInclude Tag Resource Liststo easily manage or identify the type of your resources—To trigger alerts only for specific resources in the selected cloud accounts, enter theKeyandValueof the resource tag you created for the resource in your cloud environment. Tags apply only toConfigandNetworkpolicies. When you add multiple resource tags, it uses the boolean logical OR operator.
- After defining the target cloud resources, clickNext.
- Select the policies for which you want this alert rule to trigger alerts and, optionally, Configure Prisma Cloud to Automatically Remediate Alerts.
- EitherSelect All Policiesor select the specific policies that match the filter criteria for which you want to trigger alerts on this alert rule. SelectingAll Policieswill create a large volume of alerts. It is recommended that you use a granular filtered selection for more relevant and high fidelity alerts.To help you find the specific group of policies for which you want this rule to alert:
- Filter Results—Enter aSearchterm to filter the list of policies to those with specific keywords.
- Column Picker—ClickEdit(
) to
modify which columns to display. - Sort—Click the correspondingSorticon (
) to sort on a
specific column.
- ClickNext.
- (Optional) You can automatically dismiss alerts that have specific tags as defined on the resource and added to the Resource Lists on Prisma Cloud. The details of the reason for dismissal is included in the alert rule L2 view. If you enabledLimited GAAuto-Actionsin theAdd Detailsscreen, when you update an alert rule, all existing alerts with matching tags are auto dismissed. When an alert has been dismissed and you update the alert rule, the alert will continue to stay dismissed.Add a Reason, Requestor, and Approver for the automatic dismissal and clickNext.
- By default, all alerts triggered by the alert rule display on theAlertspage. If you Configure External Integrations on Prisma Cloud, you can also send Prisma Cloud alerts triggered by this alert rule to third-party tools. For example, you can Send Alert Notifications to Amazon SQS or Send Alert Notifications to Jira. For Prisma Cloud Data Security, see Generate Alerts for Data Policies. In addition, you can configure the alert rule to Send Alert Notifications Through Email.If you want to delay the alert notifications for Config alerts, you can configure the Prisma Cloud toTrigger notification for config alert only after the alert is open fora specific number of minutes.The alert notifications delay that you configure for Config alerts does not affect the timing of any remediation that might occur with this alert.
- (Optional)Configure Notificationsto enable alert notifications for all states.If you want to receive external notifications for when an existing alert status has changed, you can configure Prisma Cloud to generate alerts when an existing alert isDismissed,Snoozed, orIgnored. The options for configuring the notification settings:
- Notify when alert is—Select this dialog box to configure the alert states; theOpenstate is enabled by default. After selecting the alert states, select the integration services that you want to generate alerts for.
- Trigger notification for config alert only after the alert is open for—Specify the length of time (in minutes) for which you want to wait before sending notifications after an alert is generated. This value does not apply for recurring (or scheduled) notifications.
The ability to send notifications for all states is limited GA. If you’re interested, contact Prisma Cloud Customer Support to enable this feature on your tenant. No alerts will be generated for the Jira and Cortex XSOAR integrations.
- View theSummaryof all the alert rule.Editif you want to change any setting andSavethe alert rule.
- To verify that the alert rule triggers the expected alerts, select and ensure that you see the alerts that you expect to see there.If you configured the rule to Send Prisma Cloud Alert Notifications to Third-Party Tools, make sure you also see the alert notifications in those tools.
