Troubleshoot Data Security Errors

Review this section for information on how to resolve some common errors when you use Data Security on Prisma Cloud.

Missing Permissions

To estimate the storage size, Prisma Cloud requires permissions for configuring the Inventory configuration. The inventory configuration lists the objects and metadata associated with each object within the S3 bucket that you want to scan using Prisma Cloud Data Security. Without those permissions, the data cannot be retrieved and the Configuration Status column displays
Missing Permissions
. To fix this issue, you must first grant the Prisma Cloud role the following permissions and then complete the set up:
  • s3:GetObject
  • S3:PutInventoryConfiguration
  • s3:GetBucketAcl
  • s3:GetBucketpolicy
  • s3:GetBucketLocation
After you fix the issue, Prisma Cloud checks every 6 hours the status of buckets that have the permission issue and then resolves it on finding the correct permissions.

CloudTrail is not Configured to send Notification to SNS Topic

After onboarding your cloud account on Prisma Cloud, if the connection to storage failed because of a CloudTrail configuration error, the following error displays:
Youtube video to fix the error.

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